Day Services Manager
5 days ago
About Our Company
ResCare Community Living is a leading provider of disability services, with four decades of experience in supporting individuals with intellectual, developmental or cognitive disabilities. Our comprehensive range of high-quality services includes community living, adult host homes, behavioral/mental health support, in-home pharmacy solutions, telecare, supported employment and training programs, and day programs.
Job Summary
We are seeking a highly motivated and experienced Day Services Manager to oversee the operation of our day services program. This role involves managing personnel, operational budget, compliance with agency policy, state/federal regulations, and quality of program for persons served.
Responsibilities
- Oversee/participate in the hiring process of all assigned positions in accordance with company policy and local, state, and federal employment law
- Ensure all assigned staff receive training and supervision as needed to meet performance expectations
- Ensure accurate and timely completion of all documentation related to staff (new hires, terms, performance reviews, leave requests, corrective actions)
- Participate in investigations and ensure appropriate follow through on recommendations
- Manage contracts and supervise the work of contract staff
- Supervise and train staff on contract work
- Maintain good customer relations with current business partners
- Provide support to persons served
- Oversees the treatment/support services provided by day services staff
- Serves as liaison for appropriate Support Coordinators, family, legal guardians
- Coordinates/resolves conflicts in resources for provision of services
- Attends support plans or special reviews, as necessary
- Monitors program documentation for accuracy and timeliness
- Evaluates and monitors program effectiveness
- Monitors individual financial records
- Monitors individual medication administration records
Qualifications
- Bachelor of Arts/Bachelor of Science in Business, Health care Administration, or a Social Science preferred
- Must have a minimum of five years in the Human Services field with two years of progressively responsible management experience
- Prior experience providing services and supports to individuals with developmental disabilities preferred
- Ability to communicate verbally and in writing
- Ability to travel to multiple service sites, staying overnight if necessary
- Experience in managing systems, processes, and people
- Working knowledge of Federal, State, Local regulations concerning services to individuals with developmental disabilities
- Demonstrate computer proficiency with working knowledge of Excel, Word
- Good organizational skills and attention to detail
- Proven supervisory skills
- Capable of working responsibly with highly confidential information
- Proven track record to guide teams toward multiple goals within several resource and/or reimbursement models
Salary Information
The salary for this position is estimated to be $17.10 per hour, based on the location in El Paso, TX.
Work Environment
This role will be based in El Paso, TX, and requires travel to multiple service sites as needed.
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