Customer Experience Ambassador
2 days ago
Company Overview:
State Farm independent contractor agents are dedicated to promoting the company's premier insurance and financial service products. As a member of this team, you will have the opportunity to become an integral part of a trusted brand.
Position Description:
As a Customer Relations Representative, your primary responsibility will be to forge enduring customer relationships and proactively follow up to ensure continued satisfaction. You will employ a customer-centric approach to guide clients through comprehensive insurance options, empowering them to make informed decisions.
Key Responsibilities:
- Forge enduring customer relationships and proactively follow up to ensure continued satisfaction
- Employ a customer-centric, needs-based approach to guide clients through comprehensive insurance options
- Drive business growth by generating leads, coordinating appointments, and effectively marketing tailored products and services to meet diverse customer needs
Benefits:
- A competitive salary plus commission/bonus structure
- Paid time off (vacation and personal/sick days)
- Flexible hours
- Professional development opportunities
- Abundant opportunities for career advancement within our agency
Requirements:
- Genuine interest in marketing products and services that align with customer needs and preferences
- Exceptional communication skills across all channels - written, verbal, and attentive listening
- A people-centric mindset with a keen eye for detail
- Proactive problem-solving abilities, ensuring swift resolutions for customer inquiries
- Proficiency in learning and navigating computer functions efficiently
- Collaborative spirit, thriving in a dynamic team environment
Note: This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs.
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