Customer Service Associate
7 days ago
At Roswell Toyota-Scion, we are seeking a reliable and skilled Customer Service Associate to join our team as a Part Time Delivery Driver. This role is responsible for enhancing the customers' positive service experience by driving them to or picking them up from their homes or offices while service is being performed on their vehicles.
In this position, you will conduct all business in an ethical and professional manner, ensuring maximum customer satisfaction. You will also be responsible for maintaining a professional appearance and performing other duties as assigned.
The ideal candidate will possess excellent communication skills, a high school diploma or equivalent, and a valid driver's license. They will also be able to read and comprehend instructions and information, meet company production and quality standards, and work safely in various environments.
Responsibilities
• Drive customers to their homes or places of business and pick them up after their vehicle is repaired
• Use good judgment and safe driving skills, keeping a timely shuttle route
• Assist passengers getting in and out of vehicles
• Operate radio or similar device to communicate with dealership or other vehicles to report disruption of service
• Keep a record of trips including names of passengers and destination or pick-up point
• Notify dispatcher or service manager of any servicing the shuttle vehicle may require
Requirements
• High school diploma or equivalent
• Valid driver's license
• Excellent communication skills
• Ability to read and comprehend instructions and information
• Physical ability to perform tasks in various environments
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