Optical Assistant Manager

4 weeks ago


Rochester, New York, United States LUXOTTICA OF AMERICA INC Full time
Job Summary

The Optical Assistant Manager plays a vital role in delivering the Target Optical Way and ensuring a best-in-class guest experience. This leadership position requires a strong ability to communicate effectively, build a high-performing team, and drive results while maintaining a fun and stylish atmosphere.

Main Responsibilities

• Partner with the Optical Store Manager to develop plans that drive profitable store sales and meet current objectives.
• Deliver daily sales goals by executing the WOW Guest Experience behaviors flawlessly.
• Ensure the team delivers a simple, fun, and in-style fashion experience by modeling the Target Optical Way and providing guidance and direction to team members.
• Create and maintain a culture that builds brand awareness and attracts new guests daily.
• Support the Optical Store Manager in maintaining professional business partnerships with the Target Optical doctor and Target Host.
• Recruit, interview, train, develop, motivate, and retain Brand-right Optical Team Members (OTM).
• Support the Store Manager in ensuring eSchedule, Guest Retention, Guest Driving Behaviors, and all current Brand initiatives are in compliance.
• Partner with the Store Manager to ensure all operating policies and procedures are followed, including merchandising and store presentation, timely and accurate implementation of approved marketing programs and promotions, and accurate completion of all sales transactions.

Requirements

• Bachelor's Degree or equivalent
• ABO Certified (Preferred)
• 2+ years retail or customer service experience
• Selling Skills
• Self-Motivated
• Selection and Recruitment
• Critical Thinking
• Collaborative
• Accountable to Results
• Coach and Develop Others

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