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Vision Care Sales Representative

2 months ago

Gastonia, North Carolina, United States EssilorLuxottica Full time
Job Summary

We are seeking a highly motivated and customer-focused Optometric Sales Associate to join our team at EssilorLuxottica. As a key member of our sales team, you will be responsible for providing exceptional patient experiences and driving sales growth in our optometric practices.

Key Responsibilities
  • Patient Engagement: Greet patients with a warm welcome and show urgency in providing service to satisfy their needs.
  • Needs Assessment: Explore patients' needs and priorities, linking them to our practice offerings, including eye exams.
  • Product Knowledge: Demonstrate superior product knowledge, accurately describing features and benefits using the appropriate tools.
  • Problem-Solving: Anticipate problems, explore underlying reasons, and strive to develop long-term solutions.
  • Time Management: Possess the ability to multi-task and prioritize tasks with competing priorities.
  • Point-of-Sale Operations: Operate the point-of-sale system, inputting patient information with accuracy and attention to detail.
  • Customer Service: Commit to delivery dates and times, set expectations for pick-up, and seek feedback about the experience.
Requirements
  • Education: High School graduate or equivalent.
  • Customer Service Skills: Strong customer service skills and effective selling skills.
  • Technical Skills: Familiarity with technology, such as point-of-sale and patient record systems.
  • Communication Skills: Strong communicator and listener.
Preferred Qualifications
  • Eyecare Experience: Eyecare experience and sales experience.
What We Offer

We offer a competitive compensation package, including a bonus and commission plan, as well as a comprehensive benefits package, including health care, retirement savings, and paid time off/vacation.

We are an Equal Opportunity Employer and welcome applications from diverse candidates. We are committed to providing reasonable accommodations to individuals with disabilities and will provide assistance in the application and hiring process upon request.