Seafood Team Leader
2 days ago
At Whole Foods Market, we're passionate about providing our customers with the highest quality products and exceptional customer service. As a Seafood Associate Team Leader, you will play a key role in ensuring that our seafood department meets the highest standards of quality, freshness, and customer satisfaction.
Key Responsibilities:- Develop and maintain creative store layouts and product merchandising to drive sales and customer engagement.
- Work with the Team Leader to achieve sales, purchasing, and labor targets, while maintaining a high level of customer service.
- Assist the Team Leader in analyzing sales reports, labor, and inventory management to optimize department performance.
- Collaborate with the Team Leader to resolve team concerns, address customer complaints, and maintain a positive work environment.
- Function as the point person and departmental person in charge in the absence of the Team Leader.
- Set and achieve the highest standards of retail execution, including maintaining a clean and organized store environment.
- Foster a positive environment of outstanding teamwork, mutual respect, and exceptional morale.
- Maintain awareness of customer flows and needs, directing team members as necessary to satisfy and delight customers.
- Select, train, develop, mentor, motivate, and counsel team members to sustain a high-performance team and minimize turnover.
- Communicate and maintain team member safety and security standards, providing timely, thorough, and thoughtful performance evaluations.
- Consistently communicate and model Whole Foods Market's vision and goals.
- 18+ months retail team member experience and 6+ months of supervisory experience.
- High energy, enthusiastic, and displays an affinity for our products, core values, and company philosophy.
- Proficient mathematical skills for assessing financial performance, monitoring profitability, and managing inventory.
- Growth mindset towards greater responsibility and ownership.
- Desire to coach and mentor others for growth.
- Excellent interpersonal, motivational, team building, and customer relationship skills.
- Capable of teaching others in a positive and constructive manner.
- Thorough product knowledge.
- Advanced knowledge of regulatory and safety policies and procedures.
- Proficiency with email, Microsoft Office, and operations-related applications.
- Must be able to lift 50 pounds.
- In an 8-hour work day: standing/walking 6-8 hours.
- Hand use: single grasping, fine manipulation, pushing and pulling.
- Work requires the following motions: bending, twisting, squatting and reaching.
- Exposure to FDA approved cleaning chemicals.
- Exposure to temperatures: 90 degrees Fahrenheit.
- Ability to work in a wet and cold environment.
- Ability to handle knives and other cutting equipment.
- Ability to work a flexible schedule including nights, weekends, and holidays as needed.
- Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery.
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Seafood Team Lead
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Seafood Team Lead
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