Operations Director

2 hours ago


Columbia, Missouri, United States KnowHireMatch Full time

Operations Director Opportunity at KnowHireMatch

We are seeking a highly skilled and experienced Operations Director to lead our contract manufacturing and packaging team at KnowHireMatch. As a key member of our leadership team, you will be responsible for overseeing all aspects of our contract bottling, blending, and packaging operations.

About the Role

The Operations Director will be responsible for:

  • Leadership & Management:
  • Leading and managing a dedicated team of permanent and temporary staff, including the Bottling Manager, Blending Technicians, and Inventory Technicians.
  • Fostering a culture of continuous improvement, safety, and operational excellence.
  • Production Planning & Scheduling:
  • Developing and implementing production schedules based on customer demands to ensure timely and efficient operations.
  • Coordinating manpower and raw materials to meet production targets and client expectations.
  • Process Optimization:
  • Establishing and refining best practices, process flows, and daily standard work procedures for the contract bottling department.
  • Ensuring all functions are cross-trained to provide redundant support and maintain seamless operations during shifts.
  • Strategic Planning:
  • Collaborating with the leadership team to contribute to the overall strategic planning and growth of the business.
  • Developing and monitoring KPIs and performance metrics to drive productivity, quality, and financial performance.
  • Quality & Compliance:
  • Implementing rigorous quality control standards to minimize defects and maintain compliance in our GFSI-certified facility.
  • Ensuring adherence to all relevant health, safety, and environmental regulations and SOPs.
  • Collaboration & Communication:
  • Working closely with internal teams including production, procurement, quality assurance, sales, and logistics to streamline operations.
  • Managing complex client relationships, ensuring high levels of customer satisfaction and retention.

Requirements

To be successful in this role, you will need:

  • Education: Bachelor's degree (BS/BA) in Engineering, Business, Manufacturing, or a related field.
  • Experience:
  • 5+ years of managing and leading teams in a food and/or beverage contract production or co-packing environment.
  • Proven experience operating in a GFSI-certified facility (e.g., BRC, SQF) with a strong understanding of HACCP principles.
  • LEAN manufacturing expertise to analyze manufacturing costs and identify areas for cost optimization.
  • Demonstrated ability to establish financial controls and manage budgets within a manufacturing setting.
  • Successful track record in managing complex client relationships and ensuring project delivery.
  • Skills:
  • Strong knowledge of materials management and logistics for production efficiency.
  • Proficiency with Office Suites and ERP systems for streamlined operations.
  • Excellent organizational, interpersonal, and communication skills.
  • Ability to adapt and be flexible to accommodate shifting production demands.

What We Offer

  • Health & Wellness: Comprehensive health, dental, and vision insurance plans with significant company contributions.
  • Financial Security: Competitive salary with performance-based bonuses and a robust 401K plan.
  • Work-Life Balance: Generous PTO, paid holidays, and flexible hybrid remote work options.
  • Professional Growth: Opportunities for career advancement and continuous learning within a supportive environment.
  • Relocation Assistance: We offer relocation packages to help you transition smoothly to our facility.

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