Customer Experience Specialist

2 days ago


Cumming, Iowa, United States Knitwell Group Full time
About Our Culture
At Knitwell Group, we're committed to creating a workplace culture that values diversity, equity, and inclusion. We believe in empowering our associates to grow and develop their careers, while also making a positive impact on our communities.

As a Sales Associate at LOFT, you'll be part of a dynamic team that's passionate about delivering exceptional customer experiences. You'll have the opportunity to work with a talented group of individuals who share your values and are dedicated to making a difference.

Some key highlights of the role include:
  • A competitive salary range of $45,000 - $60,000 per year, depending on location and experience.
  • Merchandise discounts across our brands, including Ann Taylor and LOFT.
  • Opportunities for career growth and development, including training and education programs.
  • A culture of giving back to our local communities, through volunteer opportunities and community outreach programs.

Responsibilities
As a Sales Associate at LOFT, you'll be responsible for creating personalized shopping experiences for our customers, maintaining a visually appealing store environment, and collaborating with your team to drive sales and achieve business goals. Some key responsibilities of the role include:
  • Creating authentic connections with customers and providing personalized styling recommendations.
  • Maintaining a high level of product knowledge and staying up-to-date on company promotions and initiatives.
  • Working collaboratively with your team to achieve individual and store-wide goals.
  • Providing excellent customer service and resolving any issues promptly and professionally.


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