Customer Service Representative

6 days ago


New York, New York, United States Maternal Fetal Medicine Associates Full time
About Maternal Fetal Medicine Associates

Maternal Fetal Medicine Associates, a prestigious medical practice located on the Upper East Side, is seeking a skilled Call Center Representative to join our team. As a work-from-home position, this role offers the flexibility to work in a comfortable and productive environment.

Job Summary

We are looking for a highly motivated and organized individual to provide exceptional customer service to our patients. The ideal candidate will be responsible for:

  • Answering a high volume of inbound calls in a timely and professional manner.
  • Assisting patients with inquiries and requests, providing accurate and helpful information.
  • Scheduling patient appointments at multiple locations, ensuring seamless coordination.
  • Collecting, reviewing, and updating patient demographics, maintaining accurate records.
  • Communicating essential information to patients, ensuring clear understanding.
What We Offer

As an equal employment opportunity employer, we value diversity and inclusion. We offer a supportive work environment, opportunities for growth and development, and a competitive compensation package.

This position is currently accepting applications. If you are a motivated and customer-focused individual, we encourage you to apply.



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