Above Restaurant Leader

6 days ago

Indianapolis, Indiana, United States Long John Silvers Full time

Corporate Restaurant Leader Role

The Corporate Restaurant Leader is responsible for providing overall leadership and accountability for multiple Long John Silver's restaurants. This role works closely with the Director of Operations to develop strategies for the region, ensuring each Restaurant General Manager (RGM) achieves the annual operating plan.

The successful Corporate Restaurant Leader must be able to identify key business issues within individual restaurants, influence decisions, align resources, take immediate action, and hold others accountable for commitments. This role drives outstanding reliability, product quality, and financial performance for individual restaurants within a corporate organization.

To accomplish this, the Corporate Restaurant Leader actively engages in the support, coaching, and direction of RGM and other crew members. Key focus areas include:

  • Establishing and reviewing store-specific performance targets in guest satisfaction
  • Improving sales and customer satisfaction
  • Maintaining company standards in food safety, product, and facility specifications
  • Allocating limited budgets to meet highest priority needs
  • Reinforcing new products and initiatives
  • Selecting, training, developing, and motivating RGM and crew members
  • Evaluating compliance around national brand promotions
  • Visiting restaurants frequently

The Corporate Restaurant Leader may perform hands-on operational work as necessary to train new RGM and crew. Minimum Requirements:

  • 5-7 years' experience as a proven Area Supervisor in QSR
  • Relationship management; ability to successfully influence and build trust with varying styles and personalities
  • Strategic approach to driving reliability, superior operations, and financial performance
  • Understanding of restaurant operations
  • Proven ability to drive results through influence and shoulder-to-shoulder coaching around success routines and brand standards

Physical Demands/Working Conditions
While performing duties of this role, the employee is regularly required to stand and walk; talk and hear to communicate with employees; and taste/smell. The employee is frequently required to handle, feel, and reach with hands and arms. The employee is occasionally required to sit, climb, or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required for this role include peripheral vision and the ability to adjust focus.
The employee is occasionally exposed to cooking fumes. The noise level in the work environment is usually moderate.

PI252807699

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