Client Support Specialist

4 days ago


Charleston, West Virginia, United States WK Solutions Inc. Full time
Job Description

At WK Solutions Inc., we are seeking a highly motivated and customer-focused individual to join our team as a Client Support Specialist. As a key member of our Client Support team, you will play a vital role in delivering exceptional customer experiences and promoting our company's innovative solutions.

Key Responsibilities:

  • Engage with potential customers to educate them on our clients' products and services, highlighting the benefits and value proposition.
  • Build and maintain strong relationships with customers through effective communication and interpersonal skills.
  • Respond to customer inquiries and provide accurate information on our brand, services, and competitors.
  • Participate in regular team meetings to develop strategies for achieving customer acquisition and sales goals.
  • Attend training sessions to stay up-to-date on new products, services, and sales promotions.
  • Process customer orders efficiently and accurately.

Requirements:

  • 0-2 years of experience in a customer-facing role is preferred.
  • High School Diploma or equivalent.
  • College Degree is preferred but not required.
  • Strong ability to communicate effectively.
  • Aptitude for taking on multiple responsibilities with versatility.

Incentives:

  • Positive and diverse working culture.
  • Opportunities for career advancement.
  • Closures on all major holidays.
  • Travel opportunities and company events.
  • Consistent schedule and job security.


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