Customer Service Representative

2 weeks ago


Fulton, New York, United States Intelogix Corporation Full time
{"title": "Customer Service Representative", "content": "Overview

At InteLogix Corporation, we are seeking a highly skilled Customer Service Representative to join our team. As the first point of contact for our customers, you will provide exceptional assistance, resolve issues, and ensure a positive experience. The ideal candidate will possess excellent communication skills, problem-solving abilities, and a customer-focused mindset.

Responsibilities
  • Process credit card payments over the phone or via Storefront for new and existing customers.
  • Provide excellent care and assistance to customers.
  • Assist with any customer issues and document phone calls and actions in the database.
  • Perform opening and closing duties of the Storefront lobby.
  • Maintain concentration and focus to meet performance goals.
  • Maintain good working relationships with assigned supervisors and coworkers.
Requirements
  • 18 years or older.
  • High School Diploma or GED.
  • Ability to remain engaged on the phone and in person throughout the entirety of the shift with minimal to no distractions.
  • Superb attendance to be available when customers need us.
  • Computer technology savviness to operate multiple windows and tabs while providing Best-In-Class Customer Experience.
What We Offer
  • Paid Training.
  • Medical, Dental, and Vision Insurance.
  • Paid Time Off.
  • Employee Discounts.
  • Full-time, non-seasonal position.
  • Career Advancement.
  • Early access to earned wages via PayActiv.
  • Salary Range: Up to $19.00/hour.
", "lang_code": "en-US"}

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