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Customer Service Representative
2 months ago
Job Summary
Bunzl Distribution USA is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, resolving issues in a timely manner, and serving as a liaison between our sales staff and customers.
Key Responsibilities
- Answering inquiries from distributors, end-users, and manufacturers reps.
- Entering and processing orders.
- Investigating customer problems and/or complaints to successful resolution.
- Maintaining relationships with both internal and external customers with exceptional service.
- Expediting orders as required.
- Working effectively in a team environment to meet business goals and objectives.
Requirements
- High School graduate or equivalent required.
- Minimum of 2+ years' of customer service experience preferred.
- Ability to effectively work in a Windows environment with experience in Outlook, Word, and Excel.
- Excellent verbal and written communication skills.
- Problem solver with the ability to multi-task using judgment and decision-making skills.
- Excellent detail-oriented customer service skills.
About Bunzl Distribution USA
Bunzl Distribution USA is a global leader in the Cleaning & Hygiene, Food Processing, Grocery, Health Care, Non-Food Retail, and Safety industries. We have grown both organically and through acquisitions to sales in excess of $10 billion. Our company is headquartered in St. Louis, Missouri, and we own and operate more than 100 warehouses, serving all 50 states, Puerto Rico, Canada, and parts of the Caribbean and Mexico.
What We Offer
- Competitive salaries.
- A comfortable work environment.
- A full range of benefits, including a 401(k) with a company match.
Equal Employment Opportunity
Bunzl Distribution USA has a tradition of commitment to equal employment opportunity. It is our established policy to attract and retain the best-qualified people without regard to race, color, religion, national origin, sex/gender (including pregnancy), sexual orientation, age, disability, or veteran status as provided by law.
