Retail Experience Coordinator

5 days ago


Grand Rapids, Michigan, United States Ferris State University Full time
Job Summary

Ferris State University seeks a detail-oriented and customer-focused Retail Assistant to support its retail operations in Grand Rapids, MI. This part-time student employment opportunity is perfect for individuals who enjoy working in a fast-paced environment and providing exceptional service to customers.

Key Responsibilities:
  • Assist in all retail services, including sales, events, and shop operation.
  • Provide an exceptional customer experience by greeting guests, answering questions, and resolving issues.
  • Operate the Point of Sales (POS) system and manage returns, merchandise restocking, and coffee pot maintenance.
  • Serve as a shop ambassador for touring student groups and assist with administrative tasks as needed.
  • Participate in special events, educational programming, and maintain a clean and organized retail space.
Requirements:
  • Prior customer service experience preferred.
  • Ability to pass a background check.
Compensation:

The estimated salary for this position is $10.33-$12.00 per hour, based on industry standards and location.

About Ferris State University

Ferris State University is committed to enhancing equity, inclusion, and diversity within its community. As an Affirmative Action/Equal Opportunity employer, we welcome applications from underrepresented groups and encourage candidates to learn more about our mission and values at ferris.edu.



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