Luxury Retail Sales Associate

3 weeks ago


Miami, United States Longchamp USA , Inc. Defunct Full time

Job Overview

La Maison Longchamp is seeking a talented Luxury Retail Sales Associate to join our team at Aventura Mall. As a Luxury Retail Sales Associate, you will be responsible for creating an exceptional customer experience, generating sales, and developing long-term relationships with clients.

Key Responsibilities

  • Generate and maximize sales through effective client persuasion and product knowledge.
  • Maintain extensive knowledge of products and merchandise care, including new items and customer service guidelines.
  • Develop and manage client books to foster long-term relationships and adhere to customer service guidelines.
  • Assist with mailings, answer phones, and process phone orders, as well as contribute to floor moves, merchandising, and display efforts.
  • Support processing and replenishing of merchandise, including tagging and maintaining a clean and orderly sales floor.

Requirements

  • High School Diploma (or GED) required, plus a degree in Fashion or related field, equivalent work experience, or education.
  • Three plus years of high-end retail, boutique, or sales experience, with proficiency in inventory management, customer sales, and merchandising.
  • Skilled in Cegid transactions, including sales, returns, exchanges, item/customer lookups, CRM, and reports, following Cegid Manual guidelines.
  • Familiar with Microsoft Excel, Outlook, and Word for basic office tasks.

Benefits

  • Opportunities to learn daily and develop in a meaningful profession, with a tailor-made induction program for your first 6 months.
  • Transmission of know-how linked to leather goods by our in-house guides, with a local management and a family-run business where your work will be valued.

Physical Requirements

The ideal candidate must be able to fulfill all the physical requirements of this job, with or without reasonable accommodation.


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