Luxury Retail Sales Associate
3 weeks ago
Job Overview
La Maison Longchamp is seeking a talented Luxury Retail Sales Associate to join our team at Aventura Mall. As a Luxury Retail Sales Associate, you will be responsible for creating an exceptional customer experience, generating sales, and developing long-term relationships with clients.
Key Responsibilities
- Generate and maximize sales through effective client persuasion and product knowledge.
- Maintain extensive knowledge of products and merchandise care, including new items and customer service guidelines.
- Develop and manage client books to foster long-term relationships and adhere to customer service guidelines.
- Assist with mailings, answer phones, and process phone orders, as well as contribute to floor moves, merchandising, and display efforts.
- Support processing and replenishing of merchandise, including tagging and maintaining a clean and orderly sales floor.
Requirements
- High School Diploma (or GED) required, plus a degree in Fashion or related field, equivalent work experience, or education.
- Three plus years of high-end retail, boutique, or sales experience, with proficiency in inventory management, customer sales, and merchandising.
- Skilled in Cegid transactions, including sales, returns, exchanges, item/customer lookups, CRM, and reports, following Cegid Manual guidelines.
- Familiar with Microsoft Excel, Outlook, and Word for basic office tasks.
Benefits
- Opportunities to learn daily and develop in a meaningful profession, with a tailor-made induction program for your first 6 months.
- Transmission of know-how linked to leather goods by our in-house guides, with a local management and a family-run business where your work will be valued.
Physical Requirements
The ideal candidate must be able to fulfill all the physical requirements of this job, with or without reasonable accommodation.
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