IT Service Delivery Engineer
17 hours ago
The IT Service Delivery Engineer will be responsible for designing, implementing, and configuring ServiceNow ITOM and/or ITSM capabilities in support of automated network discovery and situational awareness tools.
Key Responsibilities:- Implement ITOM and ITSM Suites such as Remedy ARS or ServiceNow for Incident, Problem, Change, Event, and Schedule Management.
- Assess business impact of specific technologies and proposed strategies and identify and address technical or operational risks.
- Develop workflows and implement users, groups, roles, and ACL management.
Desirable Skills and Qualifications:
- Possesses Service Now Developer certifications, such as Certified ServiceNow Administrator or Certified ServiceNow Developer.
- Experience with ServiceNow ITOM Discovery, CMDB, and Service Mapping capabilities.
- Strong technical background in Cloud Architecture.
Estimated Salary: $120,100 - $193,500
CACI takes pride in fostering a diverse and accessible culture where every individual feels supported to chart their own path.
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