IT Service Delivery Engineer

17 hours ago


Chantilly, Virginia, United States Top Secret Clearance Jobs Full time
About the Role

The IT Service Delivery Engineer will be responsible for designing, implementing, and configuring ServiceNow ITOM and/or ITSM capabilities in support of automated network discovery and situational awareness tools.

Key Responsibilities:
  • Implement ITOM and ITSM Suites such as Remedy ARS or ServiceNow for Incident, Problem, Change, Event, and Schedule Management.
  • Assess business impact of specific technologies and proposed strategies and identify and address technical or operational risks.
  • Develop workflows and implement users, groups, roles, and ACL management.

Desirable Skills and Qualifications:

  • Possesses Service Now Developer certifications, such as Certified ServiceNow Administrator or Certified ServiceNow Developer.
  • Experience with ServiceNow ITOM Discovery, CMDB, and Service Mapping capabilities.
  • Strong technical background in Cloud Architecture.

Estimated Salary: $120,100 - $193,500

CACI takes pride in fostering a diverse and accessible culture where every individual feels supported to chart their own path.



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