Customer Service Associate

3 weeks ago


Oklahoma City, Oklahoma, United States Conn's Full time

About Conns HomePlus

We are a specialty retailer with a rich history dating back to 1890. Our mission is to make quality products accessible to everyone, offering flexible financing options and a wide range of products for the home.

Job Overview

We are seeking a skilled Customer Service Representative to join our team at one of our retail locations. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, assisting with merchandise orders, and upholding company standards for presentation and cleanliness.

Responsibilities:

  • Answer incoming customer calls and greet customers warmly, assisting with any issues or questions
  • Take payment information and other required details for customer checkout
  • Place or cancel customer merchandise orders
  • Provide accurate information about warranties and terms of sale
  • Offer the highest level of customer service
  • Open, close, and balance registers
  • Maintain store appearance and adhere to company standards

Requirements

  • Preferred: Computer and clerical experience, excellent customer service skills, data entry skills, and good organizational abilities
  • Required: High school diploma or equivalent, ability to work full-time schedule including evenings, nights, weekends, and holidays

Salary Estimate

The estimated salary for this role is $25,000 - $35,000 per year, based on national averages for similar positions in retail. This estimate may vary depending on location and individual qualifications.



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