Customer Service Associate
3 weeks ago
About Conns HomePlus
We are a specialty retailer with a rich history dating back to 1890. Our mission is to make quality products accessible to everyone, offering flexible financing options and a wide range of products for the home.
Job Overview
We are seeking a skilled Customer Service Representative to join our team at one of our retail locations. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, assisting with merchandise orders, and upholding company standards for presentation and cleanliness.
Responsibilities:
- Answer incoming customer calls and greet customers warmly, assisting with any issues or questions
- Take payment information and other required details for customer checkout
- Place or cancel customer merchandise orders
- Provide accurate information about warranties and terms of sale
- Offer the highest level of customer service
- Open, close, and balance registers
- Maintain store appearance and adhere to company standards
Requirements
- Preferred: Computer and clerical experience, excellent customer service skills, data entry skills, and good organizational abilities
- Required: High school diploma or equivalent, ability to work full-time schedule including evenings, nights, weekends, and holidays
Salary Estimate
The estimated salary for this role is $25,000 - $35,000 per year, based on national averages for similar positions in retail. This estimate may vary depending on location and individual qualifications.
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