Training Specialist Sr Support Services Lead

1 day ago

Spokane, Washington, United States MultiCare Health System, Inc. Full time
Job Summary

The Sr. Training Specialist - Support Services (EVS) is a key role in coordinating and managing processes related to staff training and development, staff retention improvement activities, patient experience and satisfaction as well as regulatory compliance training.

This position is responsible for developing procedures and leading department quality initiatives and programs.

Key Responsibilities
  • Researches, coordinates and implements core training programs and systems.
  • Develops and utilizes appropriate evaluation systems to measure effectiveness of educational activities.
  • Provides comprehensive oversight of new hires throughout the onboarding and training process.
  • Interfaces with human potential and department managers to ensure successful organizational and departmental orientation as well as technical training of assigned job responsibilities.
  • Leads or participates in performance improvement projects and process improvement efforts.
Requirements
  • Associates degree in communication, adult education, training or related field.
  • Three (3) years of experience in EVS or other Acute Care support services such as Nutrition Services.
  • Experience training team members.
  • Designated trainer for Certified Health Care Environmental Services Technician (T-CHEST) or must obtain within 6 months of placement in the job.
  • Certified Surgical Cleaning Technician (T-CSCT) or must obtain within 6 months of placement in the job.
  • Serve Safe Certified or must obtain within 6 months of placement in the job.
Our Values

As a MultiCare employee, we'll rely on you to reflect our core values of Respect, Integrity, Stewardship, Excellence, Collaboration and Kindness.

Our values serve as our guiding principles and impact every aspect of our organization, including how we provide patient care and what we expect from each other.

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