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Operations Supervisor

2 months ago

Fayetteville, Georgia, United States Aspen Dental Full time

At Aspen Dental, we prioritize your well-being, providing the assurance and job security that accompany a position within a premier dental service organization (DSO). Our exceptional training program, competitive pay structure, and adaptable scheduling are designed to help you excel in your career. As a Operations Supervisor, you will have the chance to contribute to communities and make a positive impact on patients' lives.

Employment Type: Full-time

Compensation: $19 - $22 / hour

What We Offer at Aspen Dental:

  • A comprehensive benefits package that includes paid time off, health, dental, vision, and a 401(k) savings plan with matching contributions*
  • Opportunities for career advancement and development to support you throughout your professional journey
  • A vibrant and encouraging workplace culture that fosters teamwork and innovation
  • Complimentary Continuing Education (CE) through TAG U

Your Role in Making a Difference

As an Operations Supervisor, you will report directly to the Manager and carry out daily administrative tasks to help create lasting impressions and foster trust and loyalty with patients. Upon joining an Aspen Dental practice, you will engage in an extensive training program to ensure your success in this role.

  • Deliver outstanding patient service with empathy and care, adhering to patient needs, company policies, regulations, and dental board standards
  • Collaborate effectively with other members of the dental team to ensure exceptional patient care
  • Advise patients on treatment options provided by the clinical team, verify insurance payments, and ensure high-quality care
  • Under the guidance of the Manager, oversee and reinforce the daily tasks and priorities of the non-clinical team
  • Analyze daily data to assess its impact on the practice
  • Manage scheduling and confirmation of patient appointments
  • Verify insurance payments, manage collections, balance nightly deposits, and process credit card transactions
  • Undertake additional responsibilities as assigned by the Manager

Desired Qualifications

  • High school diploma or equivalent; a college degree is preferred
  • Excellent communication and interpersonal skills, with the ability to establish rapport with patients of diverse backgrounds
  • Strong analytical skills; prioritize data-driven decision-making
  • Highly organized and detail-oriented
  • Experience in sales is advantageous

Aspen Dental-branded practices are independently owned and operated by licensed dental professionals. These practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization.

*Benefits may vary by independently owned and operated Aspen Dental locations.

ADMI Corp., doing business as TAG-The Aspen Group, along with its affiliates and independently owned supported clinical practices, is proud to be an Equal Opportunity Employer and welcomes all applicants. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against based on disability.