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Customer Care Representative

2 months ago

Massapequa Park, New York, United States European Wax Center Full time

Become a vital part of our team at European Wax Center as a Client Experience Specialist and contribute to our expanding center where team members have the chance to excel.

European Wax Center is a fast-growing franchise that provides premium waxing services at competitive prices. Our unique Comfort Wax and Four-Step Process distinguish us in the beauty industry.

If you are a Client Experience Specialist with a dedication to ensuring clients feel and look their best, we invite you to join our team. We offer thorough training and ongoing support to help you thrive and progress in your career. We operate seven days a week, providing both day and evening shifts.

What we seek:
- Availability for full or part-time positions with 401k benefits for full-time employees
- Experience with Spa-Salon Reservation Software is a plus
- Flexibility to work weekends
- Willingness to work day and evening shifts along with one weekend day
- A positive, friendly, and professional attitude
- Ability to succeed in a dynamic environment with a keen eye for detail
- Sales experience is advantageous

Key Responsibilities:
- Opening and closing the center
- Managing client flow and appointments
- Handling phone inquiries
- Informing clients about promotions and services

Compensation includes an hourly rate with opportunities for commission.

Benefits include:

- Discounts on services and retail items
- Flexible scheduling options
- A supportive work atmosphere
- Opportunities for advancement within the organization
- Paid training sessions

If you are enthusiastic about joining our team, we look forward to hearing from you.

We prioritize the health and safety of our team members by adhering to health guidelines.