Collection Specialist

1 week ago

Grants, New Mexico, United States Cibola General Hospital Full time
Job Summary:

We are seeking a highly organized and detail-oriented Cash Posting Specialist to join our team at Cibola General Hospital. As a key member of our Patient Financial Services department, you will be responsible for accurately collecting patient payments and posting cash and credit deposits into our facility's EHR system.

Key Responsibilities:
  • Daily balancing of cash drawer and conducting daily cash reconciliation
  • Research of all insurance payments for any discrepancies according to facility contracts
  • Responsible for the medical facility daily bank deposit, inputting payment and adjusting data onto patient accounts
  • Processing electronic remittances
  • Posting all miscellaneous cash receipts corresponding to the general ledger accounts
  • Assist in daily report tracking of all outside vendors to ensure correct posting of all charges and adjustments
  • Complete daily credit balance report to ensure concurrent correction of credit balances
  • Greet and acknowledge each customer
  • Assist customers with queries
  • Process payments and provide receipts for each completed transaction
  • Posts all payments and adjustments to the specified patient encounters in accordance with the current cash posting policy and procedure
  • Reviews scan documentation to identify contractual amounts, denials or payment adjustments that require posting to patient's accounts
Requirements:
  • High school diploma or equivalent
  • Associate degree preferred
  • Excellent organizational and time management skills
  • Strong team player
  • Ability to learn quickly, build and maintain long-term relationships and work with minimal supervision
  • Proficient computing skills including 10-key by touch
  • High-level of accuracy and attention to detail, flexibility, and ability to attend to competing priorities in an effective and timely way, and prioritize effectively in a team environment
Preferred Qualifications:
  • Bilingual (Spanish/English) a plus
Working Conditions:

Ability to sit, stand, walk or view a computer screen for extended periods of time. Ability to perform repetitive hand and wrist motions for extended periods of time.

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