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IT Support Specialist

1 month ago

Kansas City, Missouri, United States Hollywood Casino at Kansas Speedway Full time
Job Summary

We are seeking a highly skilled IT Support Analyst to join our team at Hollywood Casino at Kansas Speedway. As an IT Support Analyst, you will be responsible for providing technical support and assistance to our employees and guests. This is a challenging and rewarding role that requires strong technical skills, excellent communication skills, and a passion for problem-solving.

Key Responsibilities
  • Provide technical support and assistance to employees and guests via phone, email, and in-person
  • Troubleshoot and resolve technical issues with computer hardware, software, and network systems
  • Install, configure, and maintain computer systems, software, and network equipment
  • Perform routine maintenance tasks to ensure the smooth operation of our IT systems
  • Collaborate with other teams to resolve technical issues and improve our IT infrastructure
Requirements
  • Associate's degree in Computer Science or related field
  • 3+ years of experience in IT support or related field
  • Strong technical skills, including knowledge of computer hardware, software, and network systems
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
What We Offer
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance