Front Desk Associate

4 days ago


Macon, Georgia, United States Home 2 Suites Macon Ga CHG River Chase LLC Full time
Job Summary

We are seeking a highly skilled and friendly Front Desk Receptionist to join our team at Home 2 Suites Macon Ga CHG River Chase LLC. As a Front Desk Receptionist, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service and ensuring a smooth check-in and check-out process.

Key Responsibilities
  • Greet and welcome guests, responding to their inquiries and requests in a professional and courteous manner.
  • Manage the check-in and check-out process, ensuring accuracy and efficiency.
  • Provide information and assistance to guests regarding hotel amenities, services, and local attractions.
  • Handle guest complaints and concerns in a fair and professional manner.
  • Perform administrative tasks, such as data entry and filing, as needed.
Requirements

To be successful as a Front Desk Receptionist, you will need to possess excellent communication and interpersonal skills, as well as the ability to work in a fast-paced environment. You will also need to be able to maintain confidentiality and handle sensitive information with discretion.

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply.


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