Airport Operations Manager
4 weeks ago
G2 Secure Staff is seeking a highly skilled Duty Manager to oversee and coordinate the daily operations of airport services at George Bush Intercontinental Airport (IAH). As a key member of our team, you will be responsible for ensuring the smooth and efficient operation of airport services, including passenger services, ground handling, baggage handling, and security.
Key Responsibilities:
- Manage the day-to-day operations of airport services, including scheduling, staffing, and budgeting.
- Ensure the implementation of the Safety Management System (SMS) and maintain a safe working environment.
- Lead and supervise airport services staff, including duty supervisors, ground staff, and customer service agents.
- Conduct briefings at the start of each shift to communicate important information, including flight schedules, special instructions, and operational updates.
- Handle staff scheduling, shift changes, and assignment of duties to ensure adequate coverage and efficient operations.
- Serve as the main point of contact for internal and external communication during the shift, including communication with airline partners, airport authorities, staff, and the public.
- Coordinate with other airport departments, such as maintenance, security, and air traffic control, to ensure smooth operations.
- Prepare and submit shift reports detailing operational activities, incidents, and any issues during the shift.
Requirements:
- High School Diploma or equivalent.
- Two (2) years of progressive supervisory or management experience.
- One (1) year of experience in airline operations.
- Valid Driver's License (Must meet the G2 Company Driving Policy).
- Experience managing schedules and budgets and tracking performance metrics.
- Excellent verbal and written communication skills.
- Intermediate to advanced computer skills: Word, Excel, and data entry.
- Adaptable and flexible to an ever-changing work environment.
- Must have a reliable mode of communication and transportation.
Why G2 Secure Staff:
- Healthcare Benefits.
- PTO Paid Time Off Benefits.
- Company Matched 401k options.
- Employee Discount Program.
- Employee Assistance Program.
G2 Secure Staff, LLC is a preferred provider of aviation support services to all major airlines in the United States. Based in Irving, Texas, G2 Secure Staff employs 11,000+ aviation professionals at 88+ U.S. airports, offering reliable aviation services, including ground handling, cabin cleaning, customer assistance, and security solutions, optimizing quality and efficiency for our clients.
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