Airport Operations Manager

4 weeks ago


Houston, Texas, United States G2 Secure Staff Full time
Job Overview

G2 Secure Staff is seeking a highly skilled Duty Manager to oversee and coordinate the daily operations of airport services at George Bush Intercontinental Airport (IAH). As a key member of our team, you will be responsible for ensuring the smooth and efficient operation of airport services, including passenger services, ground handling, baggage handling, and security.

Key Responsibilities:

  • Manage the day-to-day operations of airport services, including scheduling, staffing, and budgeting.
  • Ensure the implementation of the Safety Management System (SMS) and maintain a safe working environment.
  • Lead and supervise airport services staff, including duty supervisors, ground staff, and customer service agents.
  • Conduct briefings at the start of each shift to communicate important information, including flight schedules, special instructions, and operational updates.
  • Handle staff scheduling, shift changes, and assignment of duties to ensure adequate coverage and efficient operations.
  • Serve as the main point of contact for internal and external communication during the shift, including communication with airline partners, airport authorities, staff, and the public.
  • Coordinate with other airport departments, such as maintenance, security, and air traffic control, to ensure smooth operations.
  • Prepare and submit shift reports detailing operational activities, incidents, and any issues during the shift.

Requirements:

  • High School Diploma or equivalent.
  • Two (2) years of progressive supervisory or management experience.
  • One (1) year of experience in airline operations.
  • Valid Driver's License (Must meet the G2 Company Driving Policy).
  • Experience managing schedules and budgets and tracking performance metrics.
  • Excellent verbal and written communication skills.
  • Intermediate to advanced computer skills: Word, Excel, and data entry.
  • Adaptable and flexible to an ever-changing work environment.
  • Must have a reliable mode of communication and transportation.

Why G2 Secure Staff:

  • Healthcare Benefits.
  • PTO Paid Time Off Benefits.
  • Company Matched 401k options.
  • Employee Discount Program.
  • Employee Assistance Program.

G2 Secure Staff, LLC is a preferred provider of aviation support services to all major airlines in the United States. Based in Irving, Texas, G2 Secure Staff employs 11,000+ aviation professionals at 88+ U.S. airports, offering reliable aviation services, including ground handling, cabin cleaning, customer assistance, and security solutions, optimizing quality and efficiency for our clients.



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