Beauty Services Coordinator

2 days ago


Yonkers, New York, United States Ulta Beauty Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Guest Coordinator at Ulta Beauty. As a key member of our salon team, you will be responsible for delivering exceptional guest experiences, promoting our services business, and supporting the overall success of our store.

Key Responsibilities
  • Guest Service: Provide exceptional guest service by acknowledging all Ulta Beauty guests in the Salon, Haircare, and Skincare areas of the store and offering friendly, prompt, and courteous service.
  • Sales and Service: Contribute to meeting or exceeding the store's goals related to retail and service sales, guest loyalty, and omni-channel sales.
  • Services Team Support: Support the services team by answering salon phone calls, addressing and resolving guest concerns, managing the services booking system, guest records, and salon traffic flow.
  • Product Knowledge: Develop knowledge of our products and services to provide informed recommendations to guests.
  • Team Collaboration: Collaborate with managers, associates, stylists, and skin therapists throughout the store to help grow the business and support a well-rounded guest experience.
Requirements
  • Education: High school diploma or equivalent.
  • Experience: 1 year of relevant work experience or equivalent combination of education and relevant work experience.
  • Skills: Proficient with basic technology, strong communication skills, ability to build and maintain strong customer relationships, and ability to work independently and as part of a team.
What We Offer

Ulta Beauty offers a competitive hourly rate, paid time off, health, dental, vision, life, and disability benefits, and opportunities for professional growth and development.



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