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Lead Change Implementation Specialist
2 months ago
The Lead Change Implementation Analyst role is a critical position in our Support Services organization, responsible for performing complex solution-related service request configuration for application maintenance. This role requires a high level of expertise in change management and implementation.
Key Responsibilities- Perform scope assessment by gathering information and using application tools for configuring the system, including large-scale configurations with efficiency tools.
- Apply and execute change management processes, communicate and shadow end users, and test workflows for accuracy of configuration.
- Perform in-depth level consultation on solution best practices and standards of build across multiple solutions.
- Work with clients to gather requirements and determine scope of work to estimate delivery effort and delivery time frames.
- Troubleshoot and problem solve, thinking on their feet to resolve complex issues.
- 3+ years' experience in Cerner Millennium
- 3+ years' experience with scheduling
- Highly skilled at prioritizing work with varying degrees of scope and urgency
- Proven time management, critical thinking, and complex problem solving skills
- Receipt of the appropriate government security clearance card applicable for your position
- Due to the client contract, you will be assigned, this position requires you to be a U.S. citizen
- Security Clearance Required for this role.
- At least 3 years of clinical or customer service experience
Oracle offers a comprehensive benefits package, including medical, dental, and vision insurance, short-term disability and long-term disability, life insurance and AD&D, supplemental life insurance, health care and dependent care Flexible Spending Accounts, pre-tax commuter and parking benefits, 401(k) Savings and Investment Plan with company match, paid time off, 11 paid holidays, paid sick leave, paid parental leave, adoption assistance, employee stock purchase plan, financial planning and group legal, and voluntary benefits including auto, homeowner, and pet insurance.
About UsOracle is a world leader in cloud solutions, using tomorrow's technology to tackle today's problems. We're committed to expanding our inclusive workforce that promotes diverse insights and perspectives. We've partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.
