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Service Route Technical Supervisor

2 months ago


Rockford, Illinois, United States Penn National Gaming Full time

Position Overview:
The Service Route Technical Supervisor plays a crucial role in delivering efficient and courteous support to all locations within the organization. This position involves the maintenance and repair of all gaming and coin-operated equipment along the designated service route.

Key Responsibilities:
- Ensure a high standard of customer service while addressing technical issues.
- Conduct regular inspections and repairs on equipment to guarantee optimal performance.
- Collaborate with team members to enhance service delivery and operational efficiency.
- Maintain accurate records of service activities and equipment status.

Qualifications:
- Proven experience in a technical service role.
- Strong problem-solving skills and attention to detail.
- Excellent communication abilities to interact effectively with clients and team members.