Customer Service Representative

2 weeks ago


Flemington, New Jersey, United States River Crossing YMCA Full time
River Crossing YMCA Job Opportunity

We are seeking a highly motivated and customer-focused individual to join our team as a Member Engagement Representative.

About the Role

This part-time position is responsible for providing exceptional customer service support to members, program participants, and guests. The ideal candidate will have strong communication and customer service skills, be a self-starter who is detail-oriented, able to multitask, and work well in a team setting.

Key Responsibilities
  • Provide customer service support to members, program participants, and guests
  • Assist members and participants with their needs, including program and membership registration, troubleshooting issues, and supporting members' wellness goals
  • Utilize customer service skills to build strong relationships with members
Requirements
  • Have strong communication and customer service skills
  • Be a self-starter who is detail-oriented, able to multitask, and work well in a team setting
  • Have experience working in a customer service setting
  • Be positive and professional in appearance and attitude
  • Have a willingness and desire to live out the mission of the Y
  • Be experienced in cash handling and can reconcile shift transactions
Benefits
  • Supplemental insurance benefits (Voluntary Accident/Injury, Hospital, and Cancer coverage via Aflac)
  • 12% employer contribution to your YMCA pension plan
  • YMCA Membership
  • Up to 100% off of Childcare and Camps
  • Exceptional growth potential for your role and career

River Crossing YMCA is an Equal Opportunity Employer. All qualified women, minorities, persons with disabilities, and US veterans are encouraged to apply.


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