Product Expert
3 weeks ago
We are seeking a highly skilled Product Expert to provide exceptional technical support to our customers. As a key member of our team, you will use your knowledge of data analytics and the Omni product to help customers solve data problems, learn best practices, and navigate the platform.
As a Product Expert at Omni Analytics, Inc., you will be the face and heart of the customer experience. You will provide personal attention and advocate for customers' needs while serving as their first line of help.
We take pride in providing stellar, high-touch technical support throughout the customer lifecycle. Your role will be to assist Omni's customers, potential customers, and partners via Slack, acting as the frontline as users navigate the product.
Key responsibilities include:
- Becoming a deep expert in the Omni product and best practices
- Providing proactive, positive, above-and-beyond technical support, digging deeper to find creative solutions that go beyond the surface of the questions being asked
- Staying up to date on the latest product improvements and roadmap
- Giving voice to customer needs in internal discussions with Product and Engineering
- Partnering with Solutions Engineering to identify trends and proactively recommend product and tooling solutions to improve customer experience
- Sharing deep knowledge of actual usage cross-functionally to inform how we develop and market our product
- Surfacing feature requests and reproducing and reporting bugs reported by Omni users
- Contributing to our community site, sharing design patterns, solutions, and troubleshooting guides to enable self-service
- Creating delightful experiences for our customers, building trust-filled advisory relationships, and finding ways to make data teams more successful
Requirements include:
- Love learning and problem solving; enthusiastic about helping and teaching others
- Strong communication skills, both written and oral
- Desire to work directly with customers on a daily basis
- Passionate about working with and talking about data
- Strong SQL skills; knowledge of SQL for analytics
- 1+ years experience in data analytics and/or business intelligence preferred
This role is based in our Santa Cruz office, and allows for a hybrid schedule with 3 days/week in office.
We offer a close-knit team with extensive experience in the space, including founders from Looker and Stitch Data. Benefits include health, dental, and vision insurance, 401(k) Plan, and unlimited PTO.
-
Product Expert, Customer Advocate
3 weeks ago
Santa Cruz, California, United States Omni Analytics, Inc. Full timeAbout the RoleWe are seeking a highly skilled Product Expert to provide exceptional technical support to our customers. As a Product Expert at Omni Analytics, Inc., you will leverage your knowledge of data analytics and the Omni product to help customers solve complex data problems, learn best practices, and navigate the platform.You will be the face and...
-
Retail Sales Associate
3 weeks ago
Santa Cruz, California, United States Gap Inc. Full timeAbout Gap Inc.Gap Inc. is a leading American clothing and accessories retailer with a rich history dating back to the 1960s. Our brand is built on a foundation of optimism, American style, and a commitment to creating a workplace that is inclusive and empowering for all employees.We're seeking a highly skilled and customer-focused Sales Associate to join our...
-
Product Manager
4 weeks ago
Santa Clara, California, United States Bayone Full timeProduct Manager - Supply Chain ExpertWe are seeking a highly detail-oriented and quick-thinking Product Manager to lead product initiatives with a strong focus on data management and supply chain workflows. The ideal candidate has a strong understanding of data management, particularly from a relationships perspective, and has worked in an Agile...
-
Software Development Expert
4 weeks ago
Santa Cruz, California, United States Future Motion Full timeFuture Motion Inc: A Hub for InnovationWe're a pioneering company that creates revolutionary new recreation-transportation products. Our team is driven by idealism, entrepreneurship, and innovation, with a passion for intensity, purpose, and having fun.Key Responsibilities:Design, develop, and maintain custom business management software to drive our...
-
Credit Cards Product Development Expert
4 weeks ago
Santa Ana, California, United States Orange County's Credit Union Full timeJob DescriptionOrange County's Credit Union is seeking a skilled Credit Cards Product Development expert to drive the growth and success of our card services portfolio. As a pivotal role, you will be responsible for developing, enhancing, and implementing innovative products that meet the evolving needs of our members.The ideal candidate will have a strong...
-
Santa Ana, California, United States Expert Seekers Training Full timeJob DescriptionWe take pride in our company's accolades, recognized as having a Top Company Culture by Entrepreneur Magazine for two consecutive years. Our employees consistently rate us highly on platforms like Glassdoor and Indeed. Featured in Forbes, our sustained presence on the Inc. 5000 list for six consecutive years underscores our rapid...
-
Route Sales Representative
4 weeks ago
Santa Cruz, California, United States Guayaki Yerba Mate Full timeJob Summary: We are seeking a highly motivated and results-driven Route Sales and Merchandising Specialist to join our team at Guayakí Yerba Mate. As a key member of our sales team, you will be responsible for selling, delivering, and merchandising our complete line of products to small and large format stores throughout the Santa Cruz area.Key...
-
Business Development Representative
4 weeks ago
Santa Ana, California, United States Expert Seekers Training Full timeJob DescriptionAre you driven to succeed in a dynamic sales environment? Expert Seekers Training is seeking a highly motivated Business Development Representative to join our team. As a Business Development Representative, you will be responsible for engaging with clients across the nation, building rapport, and delivering persuasive product presentations....
-
Medical Policy Pharmacist
3 weeks ago
Santa Cruz, California, United States Unavailable Full timeJob SummaryDominican Hospital, a leading healthcare provider, seeks a skilled Pharmacist Associate to join its team. As a key member of the hospital's pharmacy department, this individual will play a critical role in ensuring the timely and accurate preparation and distribution of pharmaceutical products.The ideal candidate will possess a strong...
-
Retail Sales Associate
4 weeks ago
Santa Cruz, California, United States US Foods Full timeJob SummaryAs a Retail Sales Associate at US Foods, you will play a vital role in delivering exceptional customer service and promoting the company's strategy of providing Great Food, Made Easy. You will be responsible for maintaining a superior customer service atmosphere, promoting the US Foods Cultural Beliefs, and filling various roles such as Cashier,...
-
Seasonal Sales Expert
4 weeks ago
Santa Clara, California, United States ActionLink Full timeJob OverviewWe are seeking a highly motivated and enthusiastic Sales Expert to join our team at the Dyson Demo Store in Santa Clara, CA. As a Sales Expert, you will be responsible for demonstrating Dyson's innovative products and showcasing their features to customers.Key Responsibilities:Demonstrate Dyson products to customers and provide expert advice on...
-
Sleep Expert
4 weeks ago
Santa Barbara, California, United States Mattress Firm Full timeUnlock Your Dream CareerAre you passionate about helping people achieve a great night's sleep? Do you have a knack for creating a welcoming and informative in-store experience? As a Sleep Expert at Mattress Firm, you'll have the opportunity to empower customers to build their perfect sleep sanctuary. Our extensive, customer-centric retail sales training...
-
Product Specialist-IT Presales Expert
3 weeks ago
Santa Clara, California, United States TEPHRA Full timeJob Description:The Partner Product Specialist plays a crucial role in supporting business and technology partners at TEPHRA. This position involves working closely with associates at these partners to develop their product knowledge and deployment skills.The Partner Product Specialist will also support the ignioTM channel sales organization by providing...
-
Beauty Brand Expert
4 weeks ago
Santa Clara, California, United States Macy's Full timeAbout the RoleWe are seeking a highly motivated and experienced Beauty Brand Expert to join our team at Macy's. As a key member of our Beauty department, you will be responsible for driving sales and service excellence in our Beauty department.Key ResponsibilitiesDevelop and execute sales strategies to drive business growth and customer engagementProvide...
-
Waxing Expert
4 weeks ago
Santa Clara, California, United States European Wax Centers Full timeJob DescriptionWe are seeking a skilled Waxing Expert to join our team at European Wax Center. As a Waxing Expert, you will be responsible for providing exceptional waxing services to our clients, ensuring they leave our center feeling confident and beautiful.Key Responsibilities:Provide high-quality waxing services to clients, including body waxing and hair...
-
Seasonal Ambassador
3 weeks ago
Santa Clarita, California, United States Lush Handmade Cosmetics Full timeJob DescriptionAt Lush Handmade Cosmetics, we are seeking a Seasonal Ambassador to join our team. As a Seasonal Ambassador, you will be responsible for delivering exceptional customer experiences, driving sales, and building brand awareness.Key Responsibilities:Sales and Customer Experience: Utilize our StoreForce dashboard results and seek feedback to...
-
Visual Designer
4 weeks ago
Santa Monica, California, United States Lumio Inc Full timeJob Title: Visual Designer - Branding ExpertLumio Inc is seeking a skilled Visual Designer to join our team as a Branding Expert. As a key member of our design team, you will be responsible for creating original graphics for marketing campaigns, digital and physical products, and events.Key Responsibilities:Collaborate with stakeholders to develop art...
-
Seasonal Ambassador
4 weeks ago
Santa Clarita, California, United States Lush Handmade Cosmetics Full timeJob DescriptionAt Lush Handmade Cosmetics, we're seeking a Seasonal Ambassador to join our team. As a Seasonal Ambassador, you will be responsible for providing exceptional customer service, driving sales, and promoting our brand values.Key Responsibilities:Sales and Customer Experience: Utilize our StoreForce dashboard to exceed sales goals, and...
-
Network Security Solutions Expert
3 weeks ago
Santa Clara, California, United States The Fountain Group Full timeJob Title: Network Security Solutions ExpertLocation: Santa Clara, CAStarting Pay: hourly $45Job Description:As a Network Security Solutions Expert at The Fountain Group, you will provide technical expertise on our Next Generation Firewall (NGFW) technologies to ensure customers and partners maximize our products' potential.You will work closely with our...
-
Visual Designer
3 weeks ago
Santa Monica, California, United States Lumio Inc Full timeJob Title: Visual Designer - Branding ExpertAt Lumio Inc, we're building a decentralized brand at the intersection of art, technology, and culture. As a Visual Designer - Branding Expert, you'll play a crucial role in shaping the visual direction of our brand.Responsibilities:* Collaborate with stakeholders to create original graphics for marketing...