Network Security Solutions Expert

3 weeks ago


Santa Clara, California, United States The Fountain Group Full time

Job Title: Network Security Solutions Expert

Location: Santa Clara, CA

Starting Pay: hourly $45

Job Description:

As a Network Security Solutions Expert at The Fountain Group, you will provide technical expertise on our Next Generation Firewall (NGFW) technologies to ensure customers and partners maximize our products' potential.

You will work closely with our Product and Engineering teams to develop, integrate, and implement network security and endpoint solutions.

You will serve as a customer advocate, driving product adoption by influencing the product roadmap, leveraging new features, and identifying innovative use cases.

You will ensure customers maximize their investment by implementing and operationalizing our solutions to achieve their security objectives rapidly.

You will partner with account teams to deliver a high-visibility, high-touch delivery strategy, technical account plan deployments, and product-level success plans.

Desired Experience:

  • 5 years of experience in network security engineering, operations, support, or professional service, or similar roles.
  • Experience with Enterprise network products (router, switch, servers, wireless, monitoring, management) is highly desirable.
  • Working knowledge of Windows, Mac, and Linux operating systems is highly desirable.
  • Proven results as a trusted technical advisor, interacting with client teams at various levels of technical and non-technical depth.
  • Experience in customer escalations, account management, and project management.


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