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Healthcare Social Navigator

1 month ago

Kingsport, Tennessee, United States Ballad Health Full time
Job Title: Healthcare Social Navigator

Job Summary:
Ballad Health is seeking a skilled Healthcare Social Navigator to provide hands-on assistance to address identified unmet health-related social needs. As a key member of our care team, you will work closely with individuals to identify and meet their social needs, promoting self-determination and personal responsibility.

Key Responsibilities:
• Screen individuals for social and medical needs, including food insecurity, utility needs, housing instability, and transportation needs.
• Conduct personal interviews, create and implement action plans, and provide in-depth assessment and care coordination follow-up.
• Document and track individual-level navigation activities and outcomes, including encounters, contact attempts, and preparation of person-centered action plans.
• Collect and report data, using a Community Referral Software platform to make referrals to needed resources.

Requirements:
• Bachelor's degree in a healthcare-related field, or an Associate's degree with four years' experience.
• Experience in working with individuals and communities to assist in linking to services, supporting resource attainment, and addressing health equity and social determinant insecurities.
• Valid and active driver's license, and CHW certification preferred.

Work Environment:
• Shift: Day
• No on-call or weekend requirements.
• Travel required: No travel location, Kingsport, TN.