Personal Banker

1 week ago


East Tawas, Michigan, United States Huron Community Bank Full time
Job Title: Personal Banker

Job Summary:

Huron Community Bank is seeking a highly motivated and customer-focused Personal Banker to join our team. As a Personal Banker, you will play a pivotal role in providing exceptional customer service and building strong relationships with our clients.

Key Responsibilities:

  • Customer Experience:
    • Provide a consistent and exceptional customer service experience to everyone, with a smile.
    • Listen/seek to understand before making recommendations, keeping the customers best interest in mind.
    • Deliver on promises. Strive to exceed expectations.
  • Transaction Processing:
    • Receives, pays out monies, balance cash drawer with minimal assistance and within policy.
    • Processes daily transactions including deposits, withdrawals, check cashing and payments accurately, and balances work to system with minimal assistance.
  • Account Management:
    • Open, maintenance and close accounts.
    • Interview consumer loan applicants and collect proper loan qualification documentation.
    • Conduct consumer loan closings.
  • Branch Operations:
    • Assist the Head of Retail Banking, HR Director, Senior Management and other departments as requested.
    • Assist with the daily operations of the branch office(s).

Requirements:

  • Requires a high school diploma or its equivalent.
  • Capable of operating a 10 keypad with accuracy and moderate speed.
  • Basic computer knowledge.
  • Ability to communicate effectively, both orally and in writing.

Working Conditions:

Works in a typical bank setting, no particular hazards or unusual physical exertion required. Must be able to work evenings and/or weekends, if necessary. Overtime is limited. Must be able to travel between bank branches, and other areas, if necessary.



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