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Retail Operations Leader

2 months ago

Tallahassee, United States Parallel LLC Full time

Inclusivity at Our Core. We celebrate the uniqueness of every individual, understanding that diverse perspectives and experiences drive our success. We are committed to providing equal employment opportunities (EEO) to all applicants, regardless of their background.

Join us in creating an environment where everyone feels safe and empowered to share their ideas, allowing us to reach new heights together.

ROLE OVERVIEW...

The Retail Operations Leader is tasked with cultivating, guiding, and empowering a retail environment and our team to enhance customer well-being through our product offerings while driving sales and profitability. Our most effective leaders inspire and energize their teams by embodying our core values, engaging customers with expertise, and showcasing a genuine passion for our brands.

Parallel LLC stands as a prominent multi-state cannabis enterprise, operating in various markets. If you thrive in a dynamic, fast-paced environment that constantly seeks improvement, Parallel is the place for you. We are dedicated to collaboration and share a bold vision of redefining well-being for all.

KEY RESPONSIBILITIES

  • Maintain a visible presence on the sales floor to foster customer relationships, support team development, and drive revenue growth.
  • Act as a mentor and resource for store personnel regarding products, services, policies, and industry developments.
  • Drive sales performance to meet and exceed established financial objectives.
  • Effectively implement company promotions and product launches to enhance customer experience and achieve sales goals.
  • Lead with an entrepreneurial spirit, treating the store as your own business while nurturing a positive and equitable work atmosphere.
  • Oversee recruitment, performance assessments, employee relations, payroll, and engagement initiatives.
  • Facilitate ongoing education through training sessions and skills development, ensuring all training aligns with brand standards.
  • Provide insights to management regarding opportunities, industry trends, and potential improvements.
  • Manage the planning and execution of visual merchandising, tailoring displays to fit store specifications and ensuring timely execution.
  • Oversee budget management and implement strategies to minimize loss and product returns.
  • Maintain comprehensive records of activities, ensuring compliance with all relevant regulations and standards.

QUALIFICATIONS AND SKILLS

Required:

  • Must be 21 years of age or older.
  • High School Diploma or equivalent.
  • Valid Government-Issued Photo ID.
  • 2-3 years of experience in a supervisory or managerial capacity.

Preferred:

  • Experience in retail and the cannabis sector is advantageous.
  • Proven ability to attract top talent and inspire teams to surpass sales targets.
  • Proficient in Microsoft Office Suite, including Word, Excel, and Outlook.
  • Flexibility in work schedule, including evenings, weekends, and holidays.
  • Strong attention to detail with effective multitasking and time management skills.
  • Exceptional verbal and written communication abilities, with a knack for influencing others.
  • Demonstrated strategic thinking and business insight, with a history of analyzing sales data to develop actionable plans.

PHYSICAL DEMANDS

  • Ability to remain stationary for extended periods.
  • Capability to assist with lifting products and materials.
  • Frequent use of standard office equipment, including computers and phones.
  • Occasional need to reach for products or materials in the store.

SUCCESS FACTORS

  • Self-motivated; able to work independently without micromanagement.
  • Willingness to engage in hands-on work; balancing strategy with execution.
  • Adaptable and quick to respond to the evolving nature of the industry.
  • Collaborative mindset; valuing teamwork and cooperation.
  • Creative thinker; open to exploring non-traditional solutions.

BENEFITS

  • Employee discounts on products.
  • Comprehensive benefits package, including medical, vision, dental, and 401k options.
  • Work-life balance with paid time off and flexible work arrangements.
  • Tuition reimbursement programs available.
  • Pet insurance options.
  • Opportunities to contribute to community initiatives through our Parallel Cares program.

OUR VISION, MISSION, & VALUES

Vision: To enhance well-being and quality of life through the benefits of cannabinoids.

Mission: To establish a leading global well-being company through exceptional talent, values, trusted brands, and continuous improvement.

Values: Integrity | Collaboration | Alignment | Intentionality | Accountability | Agility

We are an Equal Opportunity Employer, embracing the diverse characteristics that make our employees unique.

DISCLAIMER

Parallel reserves the right to modify this job description as necessary. Employment with Parallel is voluntary and may be terminated at any time, with or without cause.