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Client Relations and Advisory Lead

2 months ago

Chicago, Illinois, United States PNC Bank Corp. Full time
Position Overview

The Client Experience and Advisory Manager plays a pivotal role in enhancing the overall client journey by overseeing cross-functional teams dedicated to refining operational strategies.

Key Responsibilities
  • Team Leadership: Directs diverse teams to optimize business planning methodologies.
  • Strategic Development: Identifies and articulates essential business initiatives and growth strategies.
  • Quality Commitment: Upholds a high standard of service by implementing the CARES model across various sectors including Manager, Advisor, Investment, Experience, Client, Business, Banking, and Business Services.
Qualifications

The ideal candidate will demonstrate a strong commitment to quality and possess the ability to drive business objectives effectively.