Insurance Office Receptionist

3 weeks ago


Sunbury, Ohio, United States Jessica Forman - State Farm Agent Full time
Job Overview

Benefits:

  • Retirement plan with matching contributions
  • Performance-based bonuses
  • Career advancement opportunities
  • Comprehensive training and development programs

ROLE SUMMARY:
Jessica Forman - State Farm Agent is on the lookout for a detail-oriented and proactive individual to manage administrative tasks and assist insurance agents in acquiring and retaining clients. As an Administrative Support Specialist within our agency, your meticulous nature, commitment to customer relations, and sales orientation will prepare you for this dynamic role. Your efforts as a driven professional who excels in a fast-paced setting will create pathways for career growth and increased earnings.


We are eager to welcome your enthusiasm and marketing insights to our team as we strive for collective success.


KEY RESPONSIBILITIES:

  • Build and maintain customer relationships, following up as necessary.
  • Deliver prompt, accurate, and courteous customer service, addressing inquiries related to insurance options, eligibility, coverage details, policy modifications, claims, and billing.
  • Utilize a customer-centric, needs-based approach to inform clients about available insurance solutions.
  • Employ exceptional communication skills to effectively address customer needs while fostering business growth.

REQUIREMENTS:

  • Strong dedication to customer service excellence
  • Preferred experience in sales (including retail, telemarketing, or inside/outside sales)
  • Ability to obtain Property and Casualty License
  • Ability to obtain Life/Health License
  • Interest in marketing products and services tailored to customer needs

ADDITIONAL BENEFITS:

  • Hourly wage plus commission/bonus structure
  • Paid time off, including vacation and personal/sick days
  • Opportunities for growth and advancement within the office


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