Insurance Operations Supervisor
1 week ago
About the Role:
At US001 Marsh USA LLC, we are seeking a highly skilled and experienced Insurance Operations Supervisor to join our team in the Austin – Lakeline office. As a key member of our team, you will be responsible for leading a best-in-class experience through focusing on customer satisfaction, risk mitigation, efficiency, program growth, and customer retention.
Key Responsibilities:
- Lead a team of Account Coordinators and Account Representatives to achieve internal KPIs and client satisfaction for Marsh Affinity programs.
- Manage and implement account management strategies for Marsh programs, including understanding commercial insurance processes and reducing operational risk for the organization.
- Build strong relationships with key stakeholders in the geography and be viewed as a strategic partner.
- Manage escalated calls, complaints, questions, and queries as necessary and oversee the complaints management system and quality of communications with client-facing colleagues.
- Supervise a highly skilled team who support our client-facing colleagues with renewal coordination and document creation.
Requirements:
- 5+ years of total work experience, with 3+ years in insurance or financial services.
- Experience in Commercial Lines Insurance.
- Experience with change management to prepare, equip, and guide teams to make organizational changes in the way work will be done.
- Intermediate Microsoft Office proficiency - knowledge of basic Excel formulas, pivot tables, PowerPoint and Outlook.
What We Offer:
- Competitive pay and a full benefits package, starting Day 1.
- A culture of internal mobility, diversity, and inclusion, in a collaborative environment.
- Opportunities to get involved with resource groups, guest speaker lectures, career development events, volunteering, social activities, and more.
- Flexible work opportunities to ensure a healthy work/life balance, and a convenient North Austin location near the Lakeline MetroRail station, with onsite amenities like a free fitness room, showers, indoor bicycle storage, jogging trails, and onsite food service.
-
Insurance Operations Supervisor
1 day ago
Austin, Texas, United States US001 Marsh USA LLC Full timeAbout the RoleUS001 Marsh USA LLC is seeking a highly skilled Insurance Operations Supervisor to join our team in the Austin – Lakeline office. As a key member of our organization, you will play a critical role in leading a best-in-class experience through focusing on customer satisfaction, risk mitigation, efficiency, program growth, and customer...
-
Fleet Operations Supervisor
2 weeks ago
Austin, Texas, United States SkyHop Global Full timeJob OverviewJoin SkyHop Global as a Fleet Operations SupervisorAre you prepared to lead in one of the most vibrant ground transportation firms catering to airline personnel? SkyHop Global is seeking a dedicated and enthusiastic individual to step into the role of Fleet Operations Supervisor.At SkyHop Global, we take pride in being a leading provider of...
-
Maintenance Operations Supervisor
2 weeks ago
Austin, Texas, United States Westdale Asset Management Full timeCompensation: $33.00 per hour (Hourly non-exempt position) ***In addition to base pay, monthly renewals and quarterly performance bonuses are available.*** We are looking for a Maintenance Operations Supervisor for our expansive apartment community. In this role, you will oversee all maintenance activities on the property. The ideal candidate will possess...
-
Retail Operations Supervisor
2 weeks ago
Austin, Texas, United States Natural Grocers Full timeRetail Operations Supervisor Job OverviewThe Retail Operations Supervisor plays a crucial role in steering the effective management and profitability of the retail establishment. This position requires the ability to train, guide, and oversee all team members to guarantee outstanding customer service and operational success.Key ResponsibilitiesUphold...
-
Pizza Operations Supervisor
2 weeks ago
Austin, Texas, United States MOD PIZZA Full timeAbout MOD PizzaAt MOD Pizza, we are dedicated to crafting delicious pizzas that not only satisfy cravings but also contribute positively to our communities. We believe in the power of businesses to uplift the lives of their employees and the neighborhoods they serve.Compensation and Benefits: - Hourly wage: $14.50 - Average tip earnings: nearly $4/hour -...
-
Service Supervisor
1 day ago
Austin, Texas, United States Westdale Asset Management Full timeJob SummaryWe are seeking a highly skilled and experienced Service Supervisor to join our team at Westdale Asset Management. As a Service Supervisor, you will be responsible for overseeing maintenance operations on our 300-unit apartment community, ensuring that all maintenance and repairs are completed in a timely and professional manner.Key...
-
Service Supervisor
5 days ago
Austin, Texas, United States Westdale Asset Management Full timeJob SummaryWe are seeking a highly skilled and experienced Service Supervisor to join our team at Westdale Asset Management. As a Service Supervisor, you will be responsible for overseeing maintenance operations on our 268-unit apartment community, ensuring that all maintenance and repairs are completed in a timely and professional manner.Key...
-
Maintenance Operations Supervisor
2 weeks ago
Austin, Texas, United States Westdale Asset Management Full timeJob OverviewCompensation: $33.00 per hour (Hourly non-exempt position)***Additional monthly bonuses and quarterly performance incentives are available.***We are in search of a Maintenance Operations Supervisor for our expansive apartment community. In this role, you will oversee all maintenance activities on the property. The ideal candidate will possess the...
-
Electrical Operations Supervisor
5 days ago
Austin, Texas, United States Lower Colorado River Authority Full timeJob SummaryWe are seeking a highly skilled and experienced Electrical Operations Supervisor to join our team at the Lower Colorado River Authority. This is a critical role that requires a strong background in power plant operations, maintenance, and engineering.Key ResponsibilitiesSupervise and coordinate the daily activities of skilled electrical and...
-
Maintenance Operations Supervisor
3 days ago
Austin, Texas, United States Avenue5 Residential Full timeAbout the Assistant Maintenance Supervisor PositionWe are seeking a highly skilled and experienced Assistant Maintenance Supervisor to join our team at Avenue5 Residential. As a key member of our maintenance team, you will be responsible for ensuring the day-to-day maintenance operations and physical upkeep of our properties are conducted in a safe and...
-
Engineering Operations Supervisor
2 weeks ago
Austin, Texas, United States WEPAN Inc Full timePosition Title: Engineering Operations SupervisorCompany Name: WEPAN IncJob Type: Full-TimeJob Overview:As an Engineering Operations Supervisor, you will play a crucial role in overseeing engineering projects and ensuring operational excellence within the team.Key Responsibilities:Lead and manage engineering initiatives to drive efficiency and...
-
Event Operations Supervisor
2 weeks ago
Austin, Texas, United States White Lodging Full timeEvent Operations SupervisorJob OverviewSummary: This pivotal supervisory position is essential for supporting the Event Manager in the effective management and operational delivery of Banquet and Meeting services. The Event Operations Supervisor acts as a vital hourly paid assistant manager to the Event Manager.Key Responsibilities1. Assume full...
-
Parking Operations Supervisor
2 days ago
Austin, Texas, United States Oak View Group Full timeParking Supervisor Job DescriptionOak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Our company offers an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention...
-
Field Operations Supervisor
2 weeks ago
Austin, Texas, United States DCOMM, INC Full timeJob OverviewThe Field Operations Supervisor collaborates closely with the Project Manager to guide and mentor local branch technicians. This role involves implementing training initiatives on job sites while supporting the overarching goals and vision of the company. Additionally, the supervisor works in tandem with Office Administration to ensure seamless...
-
Clinical Operations Nurse Supervisor
2 weeks ago
Austin, Texas, United States Next GenHealth Staffing Full timeJOB RESPONSIBILITIES-Clinical Operations Nurse Supervisor - Pre-OperativeRN SUPERVISOR - PRE-OPFull-TimeThe Clinical Operations Nurse Supervisor for the Pre-Operative Department will be responsible for the following:Overseeing the organization, direction, and management of staffing assignments to ensure effective department coverage and meet productivity...
-
Insurance Operations Associate II
2 weeks ago
Austin, Texas, United States Marsh & McLennan Companies Full timeCompany:Marsh & McLennan CompaniesOverview:The Insurance Operations Specialist II is essential in fulfilling the service requirements of the organization, acting as a liaison between various internal departments.Key Responsibilities:- Exhibit a comprehensive understanding of products and technical capabilities.- Follow established workflows and procedures as...
-
Insurance Account Manager
15 hours ago
Austin, Texas, United States Alliant Insurance Services Full timeJob SummaryWe are seeking a highly skilled and experienced Insurance Account Manager to join our team at Alliant Insurance Services. As a key member of our team, you will be responsible for managing complex insurance plans, providing exceptional customer service, and driving business growth.Key ResponsibilitiesManage all activities surrounding the...
-
Insurance Customer Service Representative
3 days ago
Austin, Texas, United States Whorton Insurance Services Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Insurance Customer Service Representative to join our team at Whorton Insurance Services. As a key member of our team, you will be responsible for delivering exceptional customer service and support to our clients, ensuring their needs are met and exceeded.Key ResponsibilitiesProvide...
-
Operations Supervisor
1 week ago
Austin, Texas, United States Waste Connections Full timeWe are looking for a skilled and motivated Operations Supervisor who possesses strong safety awareness and leadership skills to manage our operations effectively. KEY RESPONSIBILITIES: Assist in establishing and implementing safety objectives.Oversee daily operational activities for drivers, making necessary adjustments to staffing and routing.Conduct...
-
Insurance Operations Associate II
2 weeks ago
Austin, Texas, United States Marsh & McLennan Companies Full timeCompany:Marsh & McLennan CompaniesOverview: The Insurance Operations Specialist II is essential in fulfilling the service requirements of the organization, acting as a liaison between various internal departments.Key Responsibilities:Exhibit extensive product knowledge and technical expertise.Adhere to established workflows and processes as outlined in...