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Client Relationship Specialist

2 months ago

Georgetown, Kentucky, United States PNC Bank Corp. Full time
Role Overview

The Client Relationship Specialist is responsible for expanding and enhancing the customer portfolio within the branch through a range of proactive sales and service initiatives.

Key Responsibilities
  • Customer Acquisition: Focus on acquiring new clients while deepening relationships with existing customers.
  • Financial Wellbeing: Identify and act on opportunities to enhance the financial health of customers.
  • Collaboration: Work closely with various teams including Personal Bankers, Customer Experience, Business Services, and Sales to ensure a seamless customer journey.
Customer Experience Management

Manage the overall customer experience by recognizing and addressing their needs, ensuring satisfaction and loyalty.