Residential Monitoring Response Representative

3 weeks ago


Knoxville, Tennessee, United States Defenders Full time
You play an important role in saving lives for a living. At Defenders, we provide all necessary equipment and resources to allow you to be successful in your role, including paid on-the-job training. We have a shift-differential policy that provides employees with supplemental pay on top of their hourly rate during times of higher-than-average customer call volume and when working less-desirable shifts. Pathway to promotion is available, allowing you to explore exciting opportunities across the Defenders family that will continue to challenge and empower you.

Required Skills and Qualifications:

We are looking for someone with results they are proud of like:
  • High school diploma or equivalent required
  • Minimum of six months of customer service experience required
  • Ability to be licensed in multiple states
  • Technical aptitude, problem-solving skills, and ability to prioritize multiple items at once


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