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Service Assistant
2 months ago
We are a leading auto retailer in the Midwest, committed to growing and training our career-oriented employees into management roles within the company.
Service Assistant RoleWe are seeking a highly organized and detail-oriented Service Assistant to join our team at Morrie's Mercedes-Benz of St. Paul - Maplewood, MN. As a Service Assistant, you will play a critical role in ensuring the smooth operation of our service department.
Key Responsibilities:- Book-out repair orders (customer pay and warranty)
- Print pre-prints for the following day service appointments, attach walk-around sheets and Vehicle inquiry sheets
- Perform Active Delivery with service clients
- Print out daily FRH time sheet for Technicians
- Print Buy Happy Rewards from competed invoice
- Review invoices to ensure Buy Happy Rewards were completed
- Check in loaner vehicle on SSLP system or with Enterprise
- Complete the customer transaction
- Answer service phone calls and make appointments if necessary
- Print technician time sheet and compare to flagged time sheet at end of each day
- Book out repair orders (customer, internal and warranty)
- Assist advisors as needed
- Print Cashier closing report
- Count the Cashier drawer and make sure it matches the report
- Manage Enterprise check-in process (call Enterprise and inform them the rental vehicle has been returned)
- Industry-leading 401(k) and Roth IRA programs with competitive company match
- Full medical, dental, and vision coverage
- PTO accrual starting at 2 weeks
- Free life insurance and identity protection
- AD&D, short- and long-term disability coverage, and voluntary life insurance
- Flexible spending plans
- Clean, well-maintained, multi-million-dollar work environments
- Exciting opportunities for management advancement within the company
- Strong verbal and written communication skills
- Organized and detail-oriented
- Ability to work in a fast-paced environment
- Have a valid state driver's license
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.