Client Experience Director

3 weeks ago


Pembroke, Georgia, United States Chris Freeman - State Farm Agent Full time

At Chris Freeman - State Farm Agent, we are committed to providing our clients with exceptional customer experiences. As a Client Experience Director, you will play a critical role in achieving this goal by leading the customer service team and developing strategies to improve customer satisfaction.

With 5+ years of experience in customer service and a proven track record in management, you will be responsible for developing and implementing customer service policies and procedures, handling escalated customer complaints and issues, and training and mentoring customer service representatives.

This is an exciting opportunity for a talented and motivated individual who is passionate about delivering exceptional customer experiences. Estimated salary: $75,000 - $100,000 per year.


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