BDC Customer Care Specialist

1 week ago


Liverpool, New York, United States Great Lakes Honda City Full time
Job Opportunity at Great Lakes Honda City

We are seeking a highly skilled BDC Customer Care Specialist to join our team at Great Lakes Honda City. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences and driving sales growth.

Key Responsibilities:
  • Promote and seek out opportunities to deliver a top-notch customer experience
  • Interact with customers to identify their individual needs and opportunities for new/used car sales presentations
  • Work closely with the BDC Manager and other BDC sales personnel to ensure sales lead opportunities are accounted for and appropriate notes are made in the CRM
  • Act as a member of the BDC team, which includes cross-training for internet lead and incoming/outgoing telephone sales prospecting roles
Requirements:
  • Sufficient reading skills to analyze and interpret general business inquiries
  • Strong verbal and written communication skills

We offer a competitive hourly rate of $15.00 plus commission, with a compensation range of $38K-$55K annually. Our benefits package includes health, vision, dental, and life insurance, as well as vacation and paid sick time, 401(k), and opportunities for growth.

Hours of operation include evenings Monday-Thursday until 7:30pm and every 3rd Saturday. This is a full-time position with a 40-hour work week.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.



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