Coffee Sales Representative

6 days ago

Troy, Michigan, United States Acosta Group Full time
Coffee Sales Advisor - Part Time

Location: MI - TROY

We are seeking a Part Time Coffee Sales Advisor who will enjoy demonstrating the latest advancements in brewing technology that elevate the coffee experience.

The Coffee Sales Advisor will serve as an enthusiastic representative for our client, Nespresso, and their premium line of espresso and coffee machines. This is part of a nationwide sales & promotional campaign operating inside select flagship houseware retailers such as Sur La Table, Williams Sonoma, Macy's, and Bloomingdale's.

You will serve as an in-store expert by consulting with customers and providing live machine demonstrations to highlight all of the reasons why Nespresso brewing products are the best on the market.

Nespresso is driven by a core belief that neither quality nor environmental impact should be sacrificed. Through their Positive Cup Campaign, Nespresso continues to embed sustainable initiatives into their business activities, leading with conviction that the coffee sector can be a powerful force for good by reducing waste, accelerating the transition to regenerative agriculture, and building resilient communities and farming livelihoods.

As a Nespresso Expert, you will play a pivotal role in showcasing this sustainable business framework and how the brand can tailor to every taste preference and boost customers' morning routines with barista-like experiences at home.

The ideal candidate will have an enthusiastic attitude, passion for coffee drinking, and be driven to transform ordinary shoppers into brand enthusiasts by highlighting Nespresso's engineering craft in combining technology, quality, and design to deliver the perfect cup of coffee.

Key Responsibilities:

  • Exude enthusiasm and passion for the Nespresso brand at all times
  • Provide customers with the full Nespresso experience that includes coffee tastings, engaging machine demonstrations, and recommending product solutions that cater to customers' specific flavor preferences
  • Increase product sales and machine registrations through best-in-class demos, knowledge of products, and coffee expertise
  • End demo speeches using positive sales closing techniques and conveying Nespresso's sustainability and recycling credentials
  • Train store associates to communicate Nespresso information with confidence
  • Operate the Nespresso Trade mobile app to register machine purchases and coffee orders
  • Maintain tasting table/demo area in accordance with proper hygiene requirements and visual standards
  • Ensure demo machines are clean and functional
  • Establish positive professional connections with store leaders and associates
  • Participate in required program training sessions and team conference calls
  • Complete surveys with feedback and pictures after each shift

Requirements:

  • Retail, sales, or training related experience
  • Enthusiast of coffee related beverages
  • Previous food demonstration experience a plus
  • Engaging attitude with superior interpersonal skills
  • Comfortable presenting to individuals and groups

Physical Requirements:

  • Must adhere to professional appearance standards
  • Must be able to stand for extended periods of time
  • Must be able to lift up to 30 lbs. without assistance
  • Access to a personal smartphone with data plan to use during scheduled work shifts
  • Access to a Wi-Fi enabled personal tablet or laptop to use during scheduled work shifts
  • Access to reliable transportation

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