Customer Service Representative

4 days ago


West Salem, Ohio, United States Kevin Kendall - State Farm Agent Full time
Job Overview

We are seeking a highly motivated and organized individual to join our team as a Receptionist. As a Receptionist, you will be the first point of contact for our customers and will be responsible for providing exceptional customer service.

Key Responsibilities
  • Provide prompt and accurate customer service, responding to inquiries and resolving issues in a timely manner.
  • Establish and maintain positive relationships with customers, ensuring their needs are met and exceeded.
  • Manage and maintain accurate records and files, both physical and digital.
  • Perform administrative tasks, such as data entry and filing, as needed.
Requirements
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
  • Ability to maintain confidentiality and handle sensitive information with discretion.
  • Basic computer skills, including Microsoft Office and Google Suite.
What We Offer
  • A dynamic and supportive work environment, with opportunities for growth and development.
  • A competitive salary and benefits package, including health insurance, paid time off, and retirement savings.
  • The chance to work with a talented and dedicated team, making a real difference in the lives of our customers.

This is a full-time position, with a regular schedule of 40 hours per week. If you are a motivated and organized individual who is passionate about providing exceptional customer service, we encourage you to apply.



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