Customer Service Associate

9 hours ago


Salem, Ohio, United States Family Dollar Full time
Customer Service Representative at Family Dollar

We are seeking a skilled Customer Service Representative to join our team at Family Dollar. As a key member of our retail team, you will be responsible for providing exceptional service to our customers, ensuring a positive shopping experience, and maintaining a clean and organized store environment.

Key Responsibilities:
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Greet customers and assist them with selection of merchandise, ensuring they find what they need.
  • Complete cash register transactions accurately and efficiently, handling customer payments and returns.
  • Answer questions regarding store operations, merchandise, and services, promoting a positive and informative shopping experience.
  • Maintain a clean and organized store environment, adhering to company standards and policies.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced retail environment.
  • Basic math skills and accuracy with handling cash and operating a cash register.
  • Ability to lift up to 25 pounds and stand for long periods.

What We Offer:

  • A competitive hourly rate.
  • A comprehensive training program to ensure your success in the role.
  • A supportive and dynamic work environment.


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