Current jobs related to Bilingual Customer Service Representative - Bakersfield, California - THE EMPIRE LIFE INS. CO

  • Customer Service Representative

    1 month ago

    Bakersfield, California, United States U-Haul Full time

    Customer Service Representative Job DescriptionAt U-Haul, we're seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our rental center team, you will be responsible for providing exceptional service to our customers, ensuring their rental experience is seamless and enjoyable.Key...

  • Customer Service Representative

    1 month ago

    Bakersfield, California, United States Ursus Inc Full time

    Job Title: Customer Service RepresentativeLocation: Commerce, CADuration: 6 monthsThis role involves handling cash and credit card transactions in a small office setting. The ideal candidate will possess excellent customer service skills, phone etiquette, and experience with MS Office Suite.Responsibilities:Handle cash and credit card transactions accurately...

  • Bilingual Spanish Field Sales Representative

    1 month ago

    Bakersfield, California, United States AT&T Full time

    Unlock Your Sales PotentialAs a Bilingual Spanish Field Sales Representative at AT&T, you will be the face and voice of our company to customers, delivering customized, white glove experiences that exceed their expectations. With a focus on building strong relationships and providing exceptional customer service, you will be the driving force behind our...

  • Customer Service Representative

    1 month ago

    Bakersfield, California, United States Massage Envy Full time

    Overview:We're seeking a skilled Customer Service Representative to join our team at Massage Envy - Bakersfield Marketplace. As a key member of our team, you'll provide exceptional customer service, promote the value of Total Body Care, and support clinic flow.Perks and Pay:$17 per hour plus bonuses and commissionsA flexible schedule for a better work-life...

  • Customer Service Representative

    1 month ago

    Bakersfield, California, United States Suburban Propane Full time

    Job SummaryWe are seeking a skilled Customer Service Representative to join our team at Suburban Propane. As a key member of our customer service team, you will be responsible for providing exceptional customer service, handling inbound and outbound calls, and performing administrative tasks to ensure the highest level of customer satisfaction.Key...

  • Customer Service and Sales Representative

    4 weeks ago

    Bakersfield, California, United States 22 Select Full time

    Job Title: Customer Service and Sales RepresentativeJob Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service and Sales Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service and sales support to our clients.Key Responsibilities:Provide...

  • Customer Service Representative

    1 month ago

    Bakersfield, California, United States Planet Fitness Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Member Services Representative to join our team at Planet Fitness. As a key member of our front desk team, you will be responsible for delivering exceptional customer service to our members, prospective members, and guests.Key ResponsibilitiesGreet and Assist MembersProvide a warm and...

  • Customer Service Associate

    1 month ago

    Bakersfield, California, United States Circle K Full time

    Customer Service Role at Circle KAs a Customer Service Representative at Circle K, you will be responsible for providing exceptional customer service and resolving customer issues in a timely and professional manner. Key responsibilities include:Providing prompt and courteous customer serviceRinging up sales on the cash register accuratelyPerforming...

  • Customer Service Representative

    1 month ago

    Bakersfield, California, United States Which Wich Superior Sandwiches Full time

    Key Responsibilities:Take guest orders and provide a superior payment experience.Recommend extras such as awesome shakes and cookies to enhance the guest experience.Confirm guest orders to ensure accuracy and completeness.Provide quick and efficient service to meet the needs of our guests.About the Role:As a member of our team, you will have the opportunity...

  • Customer Service Advocate

    1 month ago

    Bakersfield, California, United States JobTracks Full time

    Customer Service RepresentativeAt JobTracks, we're seeking a skilled Customer Service Representative to provide exceptional support to our customers. As a key member of our team, you'll be responsible for delivering a positive experience and building strong relationships with our clients.Key Responsibilities:Customer Support: Interact with customers via...

  • Customer Service Representative

    1 month ago

    Bakersfield, California, United States Talent Hire Recruitment Full time

    Job OverviewWe are a rapidly growing company seeking dedicated and driven individuals to join our team as life insurance benefits advisors. As a remote sales professional, you will provide outstanding customer service and support to our client base, working from the comfort of your own home.Key ResponsibilitiesContact leads to schedule virtual meetings with...

  • Customer Service Associate

    4 weeks ago

    Bakersfield, California, United States PostNet Full time

    A Customer Service Associate at PostNet is responsible for delivering exceptional customer experiences. This involves assisting customers with all store services and products, operating the point-of-sale system, copiers/printers, rental computers, and other store equipment. The ideal candidate will have previous customer service or sales experience in a...

  • Customer Service Liaison

    1 month ago

    Bakersfield, California, United States Caliber Collision Repair Services Full time

    Customer Service LiaisonAt Caliber Collision Repair Services, we are seeking a highly skilled Customer Service Liaison to join our team. This role will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and professional mannerProvide accurate...

  • Patient Access Services Representative III

    1 month ago

    Bakersfield, California, United States Kern Medical Full time

    Job SummaryKern Medical seeks a skilled Patient Access Services Representative III to perform patient access, registration, and financial counseling activities. Key responsibilities include:Performing patient registration and admitting functionsProviding financial counseling and insurance informationAssisting with limited shift supervision...

  • Server Representative

    3 weeks ago

    Bakersfield, California, United States Sizzler USA Full time

    Serving as a key face of Sizzler USA, the Server Representative provides exceptional guest experience by greeting and assisting all guests upon entry and exit of the restaurant. This includes expressing genuine appreciation for guests’ business and ensuring they feel valued throughout their dining experience. The Server Representative maintains the...

  • Sales Associate

    2 weeks ago

    Bakersfield, California, United States Woodland Furniture Full time

    At Woodland Furniture, we're seeking a skilled Sales Associate to provide exceptional customer service and contribute to the success of our store. As a Sales Associate, you'll be responsible for assisting customers with their shopping needs, maintaining a welcoming store environment, and working collaboratively with our team to drive sales and achieve...

  • Employment Program Representative

    1 month ago

    Bakersfield, California, United States Employment Development Department Full time

    Job Summary We are seeking a highly motivated and detail-oriented Employment Program Representative to join our team at the Employment Development Department. As a key member of our workforce services branch, you will play a critical role in assisting veteran customers with significant barriers to employment. Your primary responsibility will be to deliver...

  • Automotive Sales Representative

    4 weeks ago

    Bakersfield, California, United States Bakersfield Hyundai Full time

    At Bakersfield Hyundai, we are seeking a highly motivated and knowledgeable Automotive Sales Consultant to join our team. As an Automotive Sales Consultant, you will be responsible for selling new and used vehicles to customers, providing exceptional customer service, and ensuring a seamless buying experience.Key Responsibilities:Vehicle Sales: Inspect,...

  • Agricultural Sales Representative

    1 month ago

    Bakersfield, California, United States Sonsray Machinery- Bakersfield, CA Full time

    About Sonsray MachinerySonsray Machinery is a leading provider of agricultural equipment and solutions. We're passionate about helping farmers and ranchers succeed in their operations.Job SummaryWe're seeking a highly motivated and experienced Sales Account Manager to join our team. As a Sales Account Manager, you will be responsible for selling a full range...

  • Server Representative

    1 month ago

    Bakersfield, California, United States Denny Full time

    Key Responsibilities:• Respond to guests and coworkers in a timely, courteous, and respectful way.• Greet and find seats for guests.• Take orders and deliver great food.• Suggest new menu items like the limited time offerings or flavored coffees.• Receive payment for the Cashier and make correct change.• Help keep the restaurant clean and...

Bilingual Customer Service Representative

1 month ago

Bakersfield, California, United States THE EMPIRE LIFE INS. CO Full time
Job Title: Bilingual Customer Service Representative

Empire Life is seeking a highly skilled Bilingual Customer Service Representative to join our Group Operations team. As a key member of our team, you will be responsible for delivering exceptional customer service to our clients, providing accurate and professional resolutions to their inquiries.

Key Responsibilities:

  • Deliver service excellence by providing personal, accurate, professional, and courteous resolution of inquiries from members, plan administrators, advisors, providers, and healthcare providers.
  • Utilize internal processes to creatively provide solutions and resolution, minimizing escalations.
  • Responsible for maintaining positive and highest quality customer interactions.
  • Review insurance policies and ensure service inquiries are answered empathically and within policy boundaries.
  • Meet and exceed individual performance targets as they relate to the business unit's customer service targets.
  • Provide immediate and ongoing support for all digital platforms.
  • Claim processing - customer experience, one call resolution.
  • Ownership of client interaction from beginning to end.
  • Apply training for different processes, products, initiatives.
  • Document exceptions and escalations with details to ensure internal stakeholders are aware of circumstances.

Requirements:

  • Bilingualism in French/English.
  • Highly coachable attitude and working well within a team environment.
  • Ability to research, investigate, analyze, and present information clearly to a variety of audiences.
  • Ability to prioritize and balance multiple tasks.
  • Clear writing, listening, and verbal communication skills.
  • Attention to detail/accuracy.
  • Well-developed analytical and problem resolution skills.
  • Active listening and empathy skill.
  • Ability to navigate multiple screens and programs at the same time.
  • Previous experience working with customers or under pressure.
  • Experience in a team setting either career or personal.
  • College or University education.

What We Offer:

  • Competitive salaries with annual pay increases.
  • Annual bonus program, which recognizes both strong company performance and individual contributions.
  • Competitive uncapped commission for sales positions.
  • A comprehensive employer-funded benefits package that includes life insurance, disability, health, and dental, and a generous health account.
  • Flexible work arrangements and an annual allotment of personal health days.
  • Four weeks annual vacation from hire date.
  • A defined contribution pension plan with generous employer matching.
  • Top-up programs for parental leave and compassionate leave.
  • Employer-sponsored wellness and recognition programs.
  • A cash employee referral program.

Empire Life is an Equal Opportunity Employer:

We celebrate diversity, are committed to creating an inclusive environment, and welcome everyone to participate in our application process. We encourage those of all backgrounds and experiences to apply, even if you don't believe you meet each unique qualification outlined. Applicants will receive equal consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, or age.