Frontline Service Specialist
2 weeks ago
Position Overview:
As a Customer Service Representative, you will serve as the first point of interaction for our patrons, ensuring they receive a warm and inviting experience. Your duties will encompass taking orders, processing transactions, and guaranteeing prompt and efficient service. Furthermore, you will be responsible for maintaining cleanliness and aiding in the training of new staff members.
Key Responsibilities:
- Comply with food safety regulations
- Greet and assist customers with their orders
- Accurately manage cash transactions
- Maintain a swift pace to meet service time expectations
- Ensure work areas are clean and sanitized
- Provide support to team members as required
- Engage in on-the-job training
- Complete additional tasks as directed
- Possession of a valid CA food handler card
- Strong communication skills in English
- Previous experience in customer service is preferred
- High school diploma or equivalent is preferred
- Ability to evaluate and uphold food quality standards
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