Transportation Operations Coordinator
2 months ago
About the Position: The role of the Operations Coordinator is crucial to our organization. This position is dynamic and requires adaptability as responsibilities can shift rapidly throughout the day. The Operations Coordinator will manage a variety of tasks essential to our transportation services, which include airport transfers, high-profile events, and more. Successful candidates will thrive in a fast-paced environment and must possess strong problem-solving skills. Discretion and confidentiality are paramount due to the nature of our clientele, which includes business leaders, celebrities, and professional athletes.
Key Responsibilities:
- Monitoring Operations: Oversee the scheduling and progress of trips for our chauffeurs, ensuring timely arrivals and adjustments as necessary. This includes tracking incoming flights and coordinating services in other markets.
- Client Reservations: Assist with incoming reservation requests, utilizing reservation systems effectively. Training will be provided for those unfamiliar with our technology.
- Email Correspondence: Respond to transportation requests and inquiries received via email during off-hours, ensuring professional communication and proper documentation for management review.
Successful Candidates: Individuals with backgrounds in emergency dispatch, call centers, or client services have excelled in this role.
Benefits:
- Comprehensive Health, Dental, Vision & Life Insurance.
- 401(k) Plan with Immediate Vesting.
- Paid Time Off and Vacation.
- Competitive Salary Structure.
Shifts Available:
- Midshift.
- Overnight Shifts.
Qualifications:
- 2-5 years of experience in a dispatch or operations role.
- Strong communication skills and professional phone etiquette.
- Experience with reservation systems is preferred.
- Excellent written and verbal communication abilities.
- Strong time management and organizational skills.
- Positive demeanor and attention to detail.
- Ability to multitask and solve problems effectively.
- Team-oriented mindset.
- Must pass background checks and provide references.
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