Luxury Transportation Coordinator
24 hours ago
We are a leading 24/7 chauffeured transportation provider in Kansas City, serving the city's elite and high-profile clients. Our team is expanding, and we are seeking a skilled Reservationist to join our client care team.
Job SummaryThe Reservationist will be responsible for handling incoming calls and emails from clients to assist with quoting and booking transportation services. This role requires excellent communication skills, attention to detail, and the ability to work in a fast-paced environment.
Key Responsibilities- Assist clients with quoting and booking transportation services over the phone and via email
- Handle daily inflow of reservation and quote requests, as well as monitor online bookings and quotes
- Provide exceptional client service and ensure timely and accurate processing of reservations and quotes
- Work collaboratively with the Reservations team to ensure seamless client experience
- 2-5 years of experience in a professional service-related role
- Professional phone experience with excellent listening skills
- Reservation systems experience
- Excellent verbal and written communication skills
- Time management and multitasking skills
- Positive attitude and attention to detail
- Ability to pass drug, alcohol, and background checks
- Health, dental, vision, and life insurance
- 401(k) match up to 4% immediately vested
- Paid PTO/vacation
- Competitive compensation
- Afternoon/Evening (12 pm - 8 pm)
- Alternating weekends
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