Department Manager
6 days ago
We are seeking a highly motivated and experienced Department Manager to join our team at H&M. As a key member of our store operations team, you will be responsible for driving sales and profit growth, while delivering exceptional customer service and ensuring a positive shopping experience for our customers.
Key Responsibilities- Sales and Profit Growth: Analyze and follow up on sales and profit KPIs for the department, and work with the visual merchandising team to maximize selling opportunities.
- Team Management: Manage the recruitment, training, and development of the department team, and evaluate and manage the performance of team members.
- Customer Service: Ensure that H&M customer service standards are always delivered, and actively coach and lead by example.
- Store Operations: Work with the store management team to secure store operations, H&M standards, and best practices are followed, and ensure that the department is running smoothly and efficiently.
- Communication: Deliver clear communication to the store team on business performance, company culture, and training focuses, and participate in weekly leadership meetings.
- Experience: 1-2+ years of transferrable experience in a retail or sales environment.
- Skills: Strong analytical and problem-solving skills, excellent communication and leadership skills, and the ability to work in a fast-paced environment.
- Education: High school diploma or equivalent required.
- Availability: Open availability, including evenings and weekends, and the ability to travel to support other stores and for training.
We offer a dynamic and team-driven work environment, endless growth and development opportunities, and a comprehensive benefit package that includes medical, pharmacy, vision, and dental coverage, as well as a 401K plan and commuter benefits.
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