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Clinical Pharmacy Specialist
1 month ago
We're seeking a highly skilled Clinical Pharmacy Technician to join our dynamic team at Giant Eagle Inc. As a key member of our clinical pharmacy team, you'll play a vital role in delivering top-notch patient care and exceeding expectations.
Key Responsibilities- Execute Medication Therapy Management for the company through competency in MTM platforms.
- Follow established best practices as they relate to workflow and use of MTM platforms when contacting patients, scheduling appointments and/or follow-up calls, and performing data entry.
- Properly schedule and perform follow-up adherence calls to ensure success and continued compliance with medication.
- Provide adequate notes and documentation within the platform to ensure proper reimbursement, patient safety, and to provide a seamless management of patients amongst all staff.
- Demonstrate adherence to all company, state, and federal policies, laws, and regulations including HIPAA.
- Maintain a neat work environment to ensure all company, local, state, and federal requirements are met.
- Have knowledge of all appropriate service and business metrics and assist the team on action plans to improve outcomes.
- Report errors, omissions, and incidents to the pharmacist.
- Act in a fiscally responsible manner with regards to our work processes and be held accountable to meeting our financial goals.
- Add and update prescriptions on Auto-fill.
- Accurately read and data enter new prescriptions in the computer including billing to third parties, compounds, calculations, and free-form prescriptions.
- Resolve third-party insurance billing issues to ensure customer requirements are met.
- Effectively communicate with internal Giant Eagle team members verbally and by phone/email.
- Complete all necessary daily and weekly reports and paperwork.
- Ensure exemplary customer service and satisfaction with knowledge and understanding to contact a pharmacist when needed.
At Giant Eagle Inc., we're more than just food, fuel, and convenience. We're a family of diverse and talented Team Members who strive to create a nurturing environment that offers countless career opportunities to grow. Our people are the heart and soul of our company, and we're committed to making a real impact in the communities we serve.
